Lawrence, Wallethub Credit Card Analyst
@lawrence50
To get a Chase Sapphire Reserve card retention offer, call Chase at (800) 945-2000. Make it known that you are considering closing your account and ask for any available retention offers, if necessary.
Chase Sapphire Reserve Card Retention Offers Details
- A Chase Sapphire Reserve card retention offer is a special deal to convince you not to close your account. It could be something like bonus points, or a reduced (even waived) annual fee – usually in the form of a statement credit.
- Such an offer is possible with any credit card because it usually costs a lot more to acquire a new customer than to keep an existing one with this type of incentive.
- It’s particularly common to get a retention offer with a card like Chase Sapphire Reserve, whose hefty $795 annual fee can become a drain if you don’t make purchases often.
- Chase doesn’t disclose any particular policies with regard to retention offers.
How to Get a Chase Sapphire Reserve Card Retention Offer
- Call (800) 945-2000, enter your card number and follow the prompts to get connected with a customer service representative.
- Let the customer service representative know that you are considering closing your account.
- The representative might present available retention offers, but in case this does not happen, you could request one yourself.
- Mention the positive aspects of your experience with the Chase Sapphire Reserve card and the main reason(s) you’re planning to close your account. Then, ask whether those specific terms could be improved for you.
Hopefully, you’ll be able to get a Chase Sapphire Reserve card retention offer that appeals to you. Some people report being offered a reduction in their annual fess (in the form of statement credits of up to $250).
In case you don't get an offer, you can always close the card to avoid having to continue paying the $795 annual fee. Just make sure to pay your card in full and redeem your rewards before closing your account.

Moon Grey, Member
@moon_grey
You might be able to get it if you call the bank to cancel your credit card, but it's not a sure thing.
Chris Forrell, Member
@chris_forrell
Well it's a risky move, but you just need to bluff that you want to close your account. Just like with cancelling an order, they'll panic and throw an offer at you.
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