Cameron DiGiovanni, Writer
@cdigiovanni20
To check your Citi Double Cash Card balance, log in to your Citibank account online or call credit card customer service at 1-855-473-4583. It’s also possible to check your Citi Double Cash Card balance through the Citibank app or by texting BAL to 692484.
How to Check Your Citi Double Cash Card Balance
- Online: Log in to your Citibank account. You will see your balance on the home page.
- By Phone: Call 1-855-473-4583 and follow the prompts to have the automated system read your current balance.
- Via the Mobile App: Log in to the Citibank app. Your credit card balance will be shown on the home screen.
- By Text Message: Text “BAL” to 692484. If you haven’t already, you’ll need to log in to the Citibank website and enroll in text banking for this to work.
It’s a good idea to keep an eye on your Citi Double Cash Card balance. If your balance seems higher than it should be, take a moment to look over your recent transactions for anything out of the ordinary.

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