John Miller, Credit Cards Moderator
@john_miller
You can try to get Capital One to waive your annual fee by calling the customer service number on the back of your card. This isn’t guaranteed to work, but it definitely doesn’t hurt to ask - especially if you have a good reason.
Tips on Getting the Capital One Annual Fee Waived
- Present Your Case Clearly: When you call, make sure to explain why you think the fee should be waived. Whether you’ve been a long-time customer, never missed a payment, or you’re going through financial hardship, make sure to mention it all.
- Be Polite: Stay calm and respectful when talking to the representative. Getting angry or raising your voice won’t help. On the contrary, it might make matters worse. Plus, being friendly can actually go a long way. People may be more willing to help if you're easy to talk to.
- Don’t Give Up: If the first person you talk to can’t help, ask to speak to a supervisor or manager. They may have more authority to waive the annual fee.
- Consider Mentioning You Might Leave: As a last resort, you can say that you’re thinking about closing the account if the fee can’t be waived. This may encourage them to offer you a deal to keep you as a customer. Just make sure you’re ready to follow through if it comes to that.
If negotiations fail, you still have an option left. You can ask to switch to a Capital One card that doesn’t have an annual fee. The new card might come with fewer perks, but it can still be a worthwhile trade if you’re saving money.
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