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To negotiate a settlement with an insurance claims adjuster:
- Start by filing a claim and sending a completed proof-of-loss form to your insurer as soon as possible, if you haven’t already done so.
- Wait to receive the insurance adjuster’s settlement offer (exact timeframes vary by state).
- Make a counteroffer if you are not satisfied with the adjuster’s offer.
- Provide the adjuster with any evidence or documentation supporting your counteroffer.
- Reach a final settlement and put it in writing.
The best way to make the negotiation process move smoothly is to document your property damage and medical expenses as much as possible. The more evidence you have, the better your chances are of having your claim settled. Generally, bodily injury claims are more complicated to settle than property damage claims.
You should also remember that insurance companies don’t always operate with your best interests in mind. So, don’t feel obligated to accept the first settlement offer that they make, especially if you know that you’re entitled to more.
If negotiations are unsuccessful, you can consider hiring an attorney to help you through the process. But if you think the insurer is acting in bad faith, then you should report them to your state’s regulator.
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