Mary Grace McCormick, Credit Writer
@mg_mccormick
Yes, Bank of America does debt settlements, but you might not negotiate with Bank of America directly. Depending on the age of your debt, you will need to reach out to either Bank of America or your assigned debt collection company. Generally, you will negotiate with a collection agency once your account becomes 180-days delinquent, also known as default status. You can find out whom to contact by referencing the latest notice received and then trying to negotiate an amended payment agreement.
If your account has not defaulted yet, you can take advantage of a few financial assistance options that Bank of America offers. These include eliminating late fees and reduced monthly payments and interest. If you want to pursue these debt management options instead of debt settlement, you can reach out to Bank of America by calling customer service at 855-891-3401 or by chatting online. If you are not interested in these options, you can request a debt settlement, but prepared to answer more questions about your income, expenses, and the reason for your inability to pay your balance.
If your debt has been assigned to a collection agency, you will need to negotiate with that agency instead of BofA. Research debt settlement with that agency before initiating contact, so you’ll know what to expect.
Once negotiations begin, make sure your initial offer is low enough to allow for negotiation. When you reach an agreement you can afford, make sure to obtain a signed debt settlement agreement letter.
On average, Bank of America debt has been settled for 25% - 40% of the original balance. Every situation is unique, however, so you should examine the factors that help drive debt settlement. These include the existence of a financial hardship (loss of income due to unemployment or physical inability, for example), the age of the debt, the collection agency involved, and your available cash.
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