Credit cards offer a lot of travel-related benefits that most people don’t seem to know much about. Rental car insurance, travel accident insurance, and insurance for lost/delayed luggage are just a few of them.
To see whether such perks will be put to good use this summer travel season or left unused, plus a whole lot more, WalletHub conducted a nationally representative online survey. You can find the results below.
Key Stats
- 60% of people say travel benefits matter to them when applying for a new credit card.
- 53% of people say the pandemic has made them value more credit card travel insurance.
- Almost a third of people say their credit card’s customer service has not been helpful while traveling.
- 39% of people say they have had purchases declined due to suspected fraud while traveling.
- Insurance for accidents while traveling (34%) is the credit card benefit people want the most, followed by trip delay/cancellation insurance (33%) and rental car insurance (23%), leaving airport lounge access (10%) at the bottom of the list.
Full Details Overall
| Which credit card feature do you want most? (select one) | |
|---|---|
| Insurance for accidents while traveling | 34% |
| Trip delay/cancellation insurance | 33% |
| Rental car insurance | 23% |
| Airport lounge access | 10% |
| Have you ever used a credit card travel benefit? | |
| No | 56% |
| Yes | 44% |
| Do you take full advantage of your credit card’s benefits? | |
| Yes | 58% |
| No | 42% |
| Do you trust rental car insurance from your credit card or the rental agency more? | |
| Credit card | 50% |
| Rental agency | 50% |
| Will gas prices deter you from renting a car this summer? | |
| Yes | 60% |
| No | 40% |
| Which would you rather get from your credit card: airport lounge access or travel insurance? | |
| Travel insurance | 78% |
| Airport lounge access | 22% |
| Has the pandemic made you value credit card travel insurance more? | |
| Yes | 53% |
| No | 47% |
| Have you ever had purchases declined due to suspected fraud while traveling? | |
| No | 61% |
| Yes | 39% |
| Have you found your credit card’s customer service to be helpful while you’re traveling? | |
| Yes | 71% |
| No | 29% |
| Do travel benefits matter to you when you’re applying for a new credit card? | |
| Yes | 60% |
| No | 40% |
Note: Percentages may not total 100% due to rounding.