In recent examples of unethical banking practice Popular Direct advertised an industry-leading savings rate to attract new customers and money only to subsequently decrease that savings rate and imposed a retroactive 60-day freeze on all new accounts. Further, the company, in contravention of the customer banking service agreement, has been slow to release funds to customers after being directed to not renew matured certificates of deposit.
I can only speculate as to the motives of the company for engaging in the practices cited. However, clearly such unethical practices artificially inflate company financial statistics in reports to shareholders and regulators and inflict financial harm upon its customers.
Please look at all the complaints in the depositaccounts.com web site. There you will find many complaints from account holders from May to June 2018.