Since their parent company’s founding over 120 years ago, their dedication to their customers and their communities has been a defining characteristic of their brand. When they opened their doors in the Bronx, NY over 50 years ago, they did so with a strong sense of heritage, values, and customer service. They’ve built their... show more
Popular Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 11/22/2025.
3.7
161 reviews
from WalletHub and across the web
161 reviews from WalletHub and across the web
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Popular Bank
profjust @profjust
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1 Star Rating
BAD SERVICE! I went there to open a Premium account after keeping $200,000 there for many years. They told me that the staff who know about premium banking come only on Friday. I went back on Friday, and their front office staff, after discussing with the Premier banking manager, told me that I have to wait there for 2 hours.
What a pity! They need to learn about service marketing and customer service!
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Product: Popular Bank Checking
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Popular Bank
Evelyn Denis @momahoney17
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1 Star Rating
I have been a customer with Banco Popular for over thirty years. I just recently went to the bank to take out a personal loan and was denied because of my credit cards. Why not give customers an opportunity to be reliable, whether they owe on their credit cards or not? Customers go to a bank to ask for help and right away they're denied because they either have bad credit or credit card issues. Then you wonder why customers become unhappy and unsatisfied with their own bank, and they close down their accounts. That's exactly what I'm about to do myself. I am very disappointed with Banco Popular and hope other customers don't go through what I experienced!
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Product: Popular Bank Personal Loans
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Popular Bank
Glenn @generalinbox50
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1 Star Rating
Verified Customer
Payments are not posted in a timely manner. A payment will be deducted from my account and not appear with the bank for up to a month!
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Product: Popular Bank Mortgages
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Popular Bank
Miguel Hernandez @miguelhernandez118
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5 Star Rating
Verified Customer
Mi tarjeta de Banco Popular es una de mis preferidas, ya que tiene una menor tasa de interés en comparación con las otras tarjetas de crédito que tengo; actualmente está en un 22% de interés. Además, obtengo puntos por cada dólar que gasto y no caducan. Puedo usar los puntos como tarjetas de regalo o poner el dinero en mi tarjeta de crédito para abonar la deuda. La tarjeta es excelente.
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Product: Popular Bank Credit Cards
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Popular Bank
waltbochenek @waltbochenek
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1 Star Rating
What a mistake it was to open an account here. 1. I couldn't link them to other banks via the other banks' online services. The other banks either couldn't figure out who they were (and, long story short, Popular didn't seem to know either) or, during the linking process, Popular would pose a question that was impossible to answer. 2. They informed me early on that I could only link one other account FROM Popular until I had the account open for several months - ridiculous! However, what they failed to tell me was that even if I managed to link FROM the other bank (which I was only able to do once, due to the issues mentioned above), when I tried to transfer money into the other bank from Popular, they wouldn't honor it. I was in for a big surprise when the money appeared to have been transferred, so I wrote checks and paid credit cards (or so I thought). Popular then took the money back, resulting in insufficient funds in my account! 3. I can't wait to close the account, but Popular penalizes you if you close the account in less than six months.
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Product: Popular Bank Savings
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Popular Bank
Josue Ayala @ayalajosue1985
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5 Star Rating
Verified Customer
un proceso muy bueno para clientes nuevos ya q ayuda en diversos anvitos desde crecer con tu crédito como también a procesar y diversificar
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Product: Popular Bank Credit Cards
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Popular Bank
Denise @dypg11
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5 Star Rating
Verified Customer
Muy bueno gracias por darme la oportunidad de demostrar que puedo cumplir con el pago.me comprometo a tener mi cuenta al dia..espero poder seguir aumentando mi crédito. Después de mucho tiempo.
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Product: Popular Bank Credit Cards
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Popular Bank
Sara @saryalexmarie
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5 Star Rating
Verified Customer
Gracias por el excelente servicio para conmigo. Necesitaba hacer credito, y de igual manera necesitaba la tarjeta para cualquier emergencia . Recomendado
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Product: Popular Bank Credit Cards
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Popular Bank
Ashley @ashcasseus
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5 Star Rating
Verified Customer
Haven't had any problems so far. I plan on keeping this car about 10 years. I had no credit when I applied for the car loan so my interest rate isn't the lowest but I believe I got a good deal.
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Product: Popular Bank Car Loans
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Popular Bank
WALESKA @wvalle1972
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5 Star Rating
Verified Customer
Una Targeta de Credito que se usa atraves del mundo sin problemas, ofrece una excelente seguridad el cian me permite usarla en mis compras en general
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Product: Popular Bank Credit Cards
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Popular Bank
WALESKA @wvalle1972
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5 Star Rating
Verified Customer
Un financiamiento para mi auto con un bajo interés, muy buen servicio , ofrece el mejor pago y ayuda a tener activo el crédito pagando puntúal
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Product: Popular Bank Car Loans
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Popular Bank
Anonymous @Anonymous
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1 Star Rating
Verified Customer
They have not reported my payments as they are supposed to have been without reporting anything to my Credit for more than 2 years. I have already made several report to the Bank in relation to that.
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Product: Popular Bank Car Loans
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Popular Bank
Maria @nitza_vendrell
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5 Star Rating
Verified Customer
Good card for traveling and emergencies. I like it very much. It gives you point rewards, you can use them for traveling or you can exchange them for money
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Product: Popular Bank Credit Cards
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Popular Bank
Carla Michelle @carlamichelle2009
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5 Star Rating
Verified Customer
Son muy responsables y claros con la información que te brindan, el personal de servicio al cliente es muy servicial. El proceso fue muy sencillo
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Product: Popular Bank Car Loans
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Popular Bank
Lydia @lydiacheo20
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5 Star Rating
Verified Customer
Desde el comienzo del proceso todo ha sido muy fácil, en todo momento me han informado sobre el financiamiento del automóvil y en qué etapa se encontraba. Muy buena comunicación
Get answers to your questions about Popular Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Yes, Popular Bank is a safe bank. Popular Bank is a member of the Federal Deposit Insurance Corporation (FDIC), which means that your deposits are protected up to $250,000 per depositor for each qualifying account ownership category. This coverage includes checking, savings, money market, and CDs.
Additionally, Popular Bank has a strong financial reputation and has been serving customers for many years. It has a solid track record and is well-capitalized, which means it has sufficient funds to absorb losses and continue operations.
If you have amounts exceeding the standard insurance limit, there are strategies to maximize your FDIC coverage, such as opening accounts in different ownership categories or adding beneficiaries to your accounts. Rest assured, within the FDIC limits, your money is safe with Popular Bank.
A Popular Bank credit card generally requires good credit. The issuer will also take other factors into consideration when looking at your application, such as your income, existing debts and overall creditworthiness.
Keep in mind that an application would result in a hard pull. This may lower your credit score for a short period of time, so make sure you qualify.
The Popular Direct Exclusive Savings offers an Annual Percentage Yield (APY) of 4.00%. It has no minimum opening deposit requirement and no monthly fees.
For the most up-to-date information, please refer to Porpular Bank's website or contact their customer service at (800) 274-5696.
You can check the best savings accounts available to ensure that whatever decision you make really fits your goals.
The Popular Direct Exclusive Savings compounds interest daily. This means that any dividends earned in a given day are added to your principal.
Keep in mind that this feature can change without prior notice. For the most up-to-date information, refer to Popular Bank's website or contact their customer service by phone at (800) 274-5696.
You can check the best savings accounts available to ensure that whatever decision you make really fits your goals.
Yes, Popular Bank does offer IRA certificates of deposit (CDs). They provide various IRA options, including Traditional IRAs, and Roth IRAs, so you can choose the one that best suits your retirement and savings strategy.
For the most up-to-date information, please refer to Popular Bank's website or contact their customer service at (800) 377-0800.
You can check the best CD rates available to ensure that whatever decision you make really fits your goals.
The time it takes to receive funds from your matured Popular Bank CD depends on the withdrawal method, ranging from immediate access to up to three business days.
When your Popular Bank CD reaches maturity, you'll have a ten-day grace period to withdraw the funds. You can then choose your withdrawal method: ACH transfers may take 1–2 business days, while cashier's checks or internal transfers are often processed on the same day.
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