nbkc bank Checking Accounts

Two years of nightmare. Based on the excellent reviews I read about this bank I opened a business and a personal checking accounts with them.
After a few months they decided to close my business account (for no apparent reason to me).
Even thoug that account has been closed for almost two years now they cannot separeate the two previously synked accounts.
I linked my account with Venmo (after a two weeks ardous process), just to find out that I was only able to send, but not receive money.
It took an additional two weeks to re-link the accounts.
I also linked my account with my new business account, and found out that for soem reason they got un-linked. After another two weeks of endless calls now they are linked again.
On larger direct deposits from legitimate companies they put a week hold on the deposit.
Fortunately I had no finantial loss, but I wish they would reimburse me for the endless hours they made me spend online and waiting for they terrible customer service to respond. I'm DONE now, but they don't deserve their excellent reputation.