Department Stores National Bank Credit Cards

To log in to your Macy's Credit Card account, go to the login page on Macy's website, enter your username and password in the appropriate fields and click "Sign In." Then, click "My Account" from the drop-down menu in the top right corner and select "Macy's Credit Card." If you don't already have a Macy's account, you will need to start by clicking "Create Account" in order to set it up. Then you'll have to add your Macy's Credit Card to it so you can manage it online.

How to Log in to a Macy's Credit Card Account

1. Visit Macy's login page and click "Create Account" if you haven't done so already. Then enter your name, email address, birthday and choose a password to create a macys.com account. Then click "Create Account."
2. Log in to your Macy's account.
3. In the "Macy's Credit Card" section, select "Add Macy's Card."
4. Complete your information as requested (enter your Macy's Credit Card number and security code, along with your name and the last 4 digits of your Social Security number), then select "Add Card."
5. Set up your security questions, then select the "Save" button.
6. Choose your preferences (such as paperless statements), click "Next" and confirm your settings to finalize adding your Macy's Credit Card to you Macy's account.
7. Once your Macy's Credit Card has been added, log in to your Macy's account, click "My Account" from the drop-down menu in the top right corner, and select "Macy's Credit Card."

After you have signed up and logged in, you'll be able to manage your Macy's Credit Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.

If you forget your login information, click "Forgot your Password?" on Macy's account login page. Then, just follow the prompts to reset or retrieve your username or password.

You can pay your Macy's Credit Card bill:

• By phone: Call (888) 257-6757 and enter your card information when prompted.
• Online: Log in to your online account and click on “Make a Payment”. You can also set up automatic payments.
• On Macy's mobile app: Download the app (for Android or iOS), log in to your account and select your card, then tap on the “Make a Payment” option.
• By mail: Send a check or money order (but not cash) to Macy's American Express Card / PO Box 9001108 / Louisville, KY 40290-1108. Make sure to send it early enough that it will arrive by the due date. Write your credit card number on the check, too.
• In-store: You can make a payment at any Macy's location.

You can check your Macy's Credit Card balance online, by signing in to your account. From here you can also view and print up to 12 consecutive months' statements or pay your credit card bill.

If it's easier for you to check your balance via the phone, call (888) 257-6757.

You can close your Macy's Credit Card by calling customer service at (866) 593-2543. Just state your request and provide the information necessary to confirm your identity. Before you close your account, make sure to redeem any rewards you have saved up. You'll also need to repay any balance that you owe.

The above also applies to the Macy's Store Card.

To activate a Macy's Credit Card, call the number on the activation sticker that's attached to the card or go to the Department Stores National Bank activation website, which will also be noted on the sticker. Another way to activate a Macy's Credit Card is by using the card issuer's mobile app.

Your new Macy's Credit Card will be ready to make purchases in just a few minutes no matter which method you use to activate it. Department Stores National Bank does not have a certain time limit within which you need to activate your card, but it's best to do it as soon as possible.

How to Activate a Macy's Credit Card

1. By phone: Call 1 (888) 257-6757 or the number on the sticker attached to the front of the card. Verify your personal information (e.g. Social Security number, card number, or phone number associated with your application) to activate your Macy's Credit Card.
2. On the website: Log in to your Department Stores National Bank account (or create an account if you don't have one) and find the activation page. Enter any required security information, including your card number, your name as it appears on your card, security code and last 4 digits of your SSN. Activate your Macy's Credit Card as instructed.
3. On mobile: Log in to the Department Stores National Bank mobile app using the same credentials that you'd use to log in online. Tap the credit card activation button, then enter any security information that's requested on the following page.

Your new Macy's Credit Card will be available for purchases immediately after activation. If you have any trouble activating your card, Department Stores National Bank customer service can always help you out. You can give them a call at 1 (888) 257-6757.