Department Stores National Bank Credit Cards

To log in to your Macy's Credit Card account, go to the login page on Macy's website, enter your username and password in the appropriate fields and click "Sign In." Then, click "My Account" from the drop-down menu in the top right corner and select "Macy's Credit Card." If you don't already have a Macy's account, you will need to start by clicking "Create Account" in order to set it up. Then you'll have to add your Macy's Credit Card to it so you can manage it online.

How to Log in to a Macy's Credit Card Account

1. Visit Macy's login page and click "Create Account" if you haven't done so already. Then enter your name, email address, birthday and choose a password to create a macys.com account. Then click "Create Account."
2. Log in to your Macy's account.
3. In the "Macy's Credit Card" section, select "Add Macy's Card."
4. Complete your information as requested (enter your Macy's Credit Card number and security code, along with your name and the last 4 digits of your Social Security number), then select "Add Card."
5. Set up your security questions, then select the "Save" button.
6. Choose your preferences (such as paperless statements), click "Next" and confirm your settings to finalize adding your Macy's Credit Card to you Macy's account.
7. Once your Macy's Credit Card has been added, log in to your Macy's account, click "My Account" from the drop-down menu in the top right corner, and select "Macy's Credit Card."

After you have signed up and logged in, you'll be able to manage your Macy's Credit Card account online. You can pay your credit card bill, see credit card statements, monitor account activity, and change account information such as passwords and automatic payments.

If you forget your login information, click "Forgot your Password?" on Macy's account login page. Then, just follow the prompts to reset or retrieve your username or password.

To pay your Macy's Credit Card online, go to the Macy's website and sign in to your Macy's account. Navigate to the "Macy's Credit Card" section, then click "Make a Payment." From there, you can choose your payment amount, the date of your payment, and the bank account you want to pay from (debit cards are not accepted). Click "Continue," then verify and authorize your payment.

Before you can pay your Macy's Credit Card online, however, you'll need to add the credit card to your Macy's account online. To do this, find the "Macy's Credit Card" section, then click "Add Macy's Card." You'll need to provide your credit card number, your name, the card's security code, and the last 4 digits of your Social Security number, then hit "Add Card." Pick the security questions that work best for you, then hit "Save." You'll only have to add your Macy's Credit Card once, paying online is easier after that.

You can check your Macy's Credit Card balance either online or through Macy's mobile app. Alternatively, you can check your credit card balance over the phone at (888) 257-6757.

How to check your Macy's Credit Card balance:

• Online: Log in to your account and select Macy's Credit Card from the main menu. Here you can view your statement balance, minimum payment due, and payment due date, as well as other information related to your Macy's account. 
• Through the mobile app: Download the app for Android or iOS. Then, log in and tap on “My Account”. From there, select the Macy's Credit Card to see your balance.
• Over the phone: Call (888) 257-6757 and enter your credit card number. Then, follow the automated prompts to hear your balance. 

It's a good practice to check your Macy's Credit Card balance regularly. Doing so can help you spot fraudulent charges and mistakes on your account. 

You can close your Macy's Credit Card account by calling customer service at (866) 593-2543. Just state your request and provide the information necessary to confirm your identity. This is the way to cancel your Macy's Store Card, too.

Before you close your account, make sure to redeem any rewards you have saved up. You'll also need to repay any balance that you owe.

To activate a Macy's Credit Card, call the number on the activation sticker that's attached to the card or go to the Department Stores National Bank activation website, which will also be noted on the sticker. Another way to activate a Macy's Credit Card is by using the card issuer's mobile app.

Your new Macy's Credit Card will be ready to make purchases in just a few minutes no matter which method you use to activate it. Department Stores National Bank does not have a certain time limit within which you need to activate your card, but it's best to do it as soon as possible.

How to Activate a Macy's Credit Card

1. By phone: Call 1 (888) 257-6757 or the number on the sticker attached to the front of the card. Verify your personal information (e.g. Social Security number, card number, or phone number associated with your application) to activate your Macy's Credit Card.
2. On the website: Log in to your Department Stores National Bank account (or create an account if you don't have one) and find the activation page. Enter any required security information, including your card number, your name as it appears on your card, security code and last 4 digits of your SSN. Activate your Macy's Credit Card as instructed.
3. On mobile: Log in to the Department Stores National Bank mobile app using the same credentials that you'd use to log in online. Tap the credit card activation button, then enter any security information that's requested on the following page.

Your new Macy's Credit Card will be available for purchases immediately after activation. If you have any trouble activating your card, Department Stores National Bank customer service can always help you out. You can give them a call at 1 (888) 257-6757.