Acceptance Insurance

Been with Acceptance Insurance for a bit, and they have always been a great help. Especially yesterday, I spoke with Alexis Murcio, and she was absolutely amazing! Great customer service and very clear and understanding with all my questions. Y'all better give this girl a raise. Didn't feel pressured at all; information was given very clearly and professionally. Didn't know exactly where to leave a review, so I just searched and it sent me to this page.

I have received a lot of quotes with high down payments, but when I called Acceptance Insurance, they found me a quote with a lower down payment and an even lower monthly payment. Please believe the commercials about them and the big companies! Thank you, Heather Taylor and Mrs. A. Burton, for the awesome customer service!

Just when I had almost given up looking for affordable car insurance for me and my family, I found Acceptance open near 5:30 PM. The ladies were very nice, and Adel, one of the agents, didn't mind at all staying later to help us out. She was very informative and helped tremendously! I would recommend Acceptance to anyone. Great job, ladies. I pray you will be a blessing to others, and I have no doubt! ☺️

I would like to say that I will never use this agency again. They are the worst when it comes to issuing refunds. They won't even provide an invoice detailing the amount to be refunded. They tend to put you on hold and then hang up the phone. Moreover, they are associated with a company called Blue Fire—stay away. It has been the worst experience I've ever had dealing with car insurance.

If I could give Shannon Watson 10 stars, I absolutely would! From the very first phone call, Shannon greeted me with such warmth and genuine kindness that I felt like I was talking to an old friend rather than just a sales representative. She has an incredible way of making you feel valued and cared for, even over the phone.

Shannon went above and beyond to help me find the absolute best deal for my car insurance. She took the time (and I mean serious time) to explain every single detail with such patience and clarity. I had a million questions, and she never once made me feel rushed or like I was a bother. Instead, she treated me with respect, understanding, and an amazing level of professionalism.

What truly sets Shannon apart is how much she genuinely cares about her customers. You can hear it in her voice—she wants you to feel confident, protected, and completely satisfied with your decision. She made sure I understood all my options and helped me choose the coverage that fit my needs and budget perfectly.

If you’re looking for someone who will not only get you the best deal but also make the entire process smooth, stress-free, and actually enjoyable, Shannon Watson is the one to call. She sets the gold standard for customer service.

Thank you, Shannon, for turning what could have been a confusing experience into something positive and empowering. You are an absolute gem, and I am so grateful for all your help!

Heather Taylor at Acceptance Insurance in Newnan, GA, is an awesome agent. She found me the best rate for car insurance, listened to me, and also got me insurance that was within my budget. She is the best agent!

Jason was the best! He really helped me with every aspect of what I was getting and helped me understand what I bought. He answered every question politely and did not make me feel like I was bothering him. He even called back to make sure everything was okay and if I needed help with anything else. I think that his service was above and beyond!

Bryce was awesome! He was very personable and professional! He helped me find insurance that was within my budget and made me feel comfortable! The entire process was quick and easy!

Brittley in Kennesaw, Bell Ferry Road, did an awesome job. We had a pickup from yesterday; she was pleasant to work with. I highly recommend her to anyone. Great job, Brittley!

They went above and beyond to help me find the best possible discounts for my liability coverage. I really appreciated their professionalism and dedication to helping me save money.

This company is horrible. The claims department will drag out a claim for months. I have never dealt with an insurance company that will prolong the claims process like this before, and I'm not just saying this because of a personal issue. If you can avoid dealing with them, please do. They are good at taking your money, but in the event that you have to actually file a claim, good luck.

My agent Dana was the sweetest and most patient I have ever had. She found me exactly what I was looking for. Although rates are so much higher here in Ga. , she found w GG at I could afford and my needs. Thank you so much young lady. Now somebody give her a raise!! 😆

I had a fantastic experience with Shannon Watson regarding my auto insurance! She was incredibly helpful and took the time to explain things I never even knew about my coverage. Shannon has a natural ability to build rapport and made sure all of my questions were answered thoroughly. I left the conversation feeling informed and confident. 10/10 would recommend her to anyone—she truly goes above and beyond!

The acceptance location in Duluth GA provided great service with the car policy. Very professional and very informative. Thank you.

They are a horrible insurance company. No one knows the answers to anything. They put you on hold and never pick back up. Then, when you call them back, they say they are so sorry and do it again. They say they are going to call you back and never do.