Apple Bank

they are a bank which is impossible to work with dont use them if you have already an account switch to another bank asap
i cant reach them
they don't have regular hours
they are nasty to costumers

This bank sucks There service is horrible and rude no customer service I been fighting with them for a year to get some very simple information and they refuse to give it to me I have contacted federal agency to help me because of them I have lost 20,000 dollars they refuse to help me to get this money back. They also did not responded to the federal request. for them to give me the information need to pursue my case. This is horrible bak with no custmer service and rude to boot

The new on-line application for accounts is a mess. I have both personal and savings. Once the new platform was installed, my business account was no longer linked to my personal account. Now I can't even access my business account on line.There was no advance notice of this change. I have called 5 different times and was told different information. On the last call, I was told to hold on for additional technical assistance. I was disconnected after 16 minutes of being on hold

One day on my way to work I stopped by the bank to withdraw money. The ATM kept giving me an error message and instructed me to call customer service. Since I needed to know my account balance and the bank was already closed for the day I called customer service while walking to work from the bank. Someone answered the phone in a reasonable amount of time and initially the agent seemed nice. She asked me for my checking account number, which I did not have because I do not carry bank statements to work with me. She refused to let me use the numbers on my debit card to access my account. She also refused to let me access my account by personal information. She insisted that the only way she can pull up my record is by account number and could not make any exceptions. I have accounts with a few banks and have never heard anything like this before. I did not have time to argue with her or wait to speak to a manager so I ended the call. Later that night the ATM was working so I was able to check my balance and withdraw money. I like the protection of information but if I can't even access my account in an emergency what's thepoint of having an account?

This was my first joint checking account with my partner. To be honest, I was pretty nervous about this and although their checking account is pretty much the same as other checking accounts, their staff really put my mind at ease. They spent time talking me through the exact differences between a personal and joint account, the benefits and drawbacks to both, and helped me understand everything thoroughly. I really appreciate the time, care and attention they offered to me and my partner.

The service at Apple Bank is great! I love all the hassle free options for accounts and they always take great care of me when I have a problem or a question. I always recommend Apple Bank to my friends and family. I have been a loyal customer for some time now and have no intentions of leaving any time soon! My account is awesome and I always know that my money is being very well taken care of. I would suggest banking with Apple Bank to anyone who wants to feel financially secure.

I love this bank ! My whole family has this bank since before I came into this country . I have my checking a account here and my children's savings . My grand mother has and account here and so does a lot of my friends . It right around my old neighborhood & the customer service is awesome . I am grateful to have this bank !!

I used Apple Bank for a short time in between credit unions. I was looking for a bank that offered a no frills credit account. I also wanted a bank that would not try and take advantage of me with fees. Apple Bank is a pretty decent bank. I had a really easy time signing up and the people who worked there were very helpful. They made sure I knew about all the fees they charged. One of the reasons I did not stick with them was that they never seemed to be able to help me in a timely manner. I was always waiting for them to call me back. They also had a hard time being consistent with their answers to my questions.

The first checking account I opened was at Apple Bank. It was a free checking account. I chose it because my mother was a long time customer. Opening the account was very easy. I went into my nearest branch, signed the waiting list to speak to an agent, and waited. And waited. And waited. And that's my biggest problem with Apple, the long waits to speak with bank agents, and the long lines to use a teller. I understand why the waits are so long; because of their outstanding customer service, it's still frustrating. Especially since I'm very impatient.

But their agents are always friendly. And they spend time answering your questions. They don't rush you, and you really feel like they care about you as a person. Even though I love the bank I do have a couple of issues with them. One time my account was erroneously debited by a company, and I had a hard time getting the money back into my account. And they don't have a network of ATMs. So I have to either go to the bank or pay ATM fees to take money out of my account.