Main Street America

They use a third party company to give you your money after a traumatic event like a fire. This company lied and told us we cannot get RCV unless we use gift cards. Since we did not want to lose all our money, we chose gift cards. We would wait for weeks when asking for gift cards. Often. if a company did not give gift cards, we were told too bad you cannot replace this item. The gift card company disappeared when we moved back into our home. we cannot get our money. We have disputing this for over two months. When we needed to claim our water treatment system we paid 10k for, we were told to prove it was damaged after a total loss housefire. we were also told to find it cheaper. I paid to have insurance cover what I lost, not to "find it cheaper" This is why we have rich CEOs laughing at little guys losing money. We are done and have filed with the BBB. If you consider MSA run away fast. Pay your bill on time each month and find yourself absolutely screwed.