Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. Pekin is flexible, innovative, and has always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation’s most successful insurance providers, with combined assets of $2 billion, more than 800 employees,... show more
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Pekin Insurance Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 10/14/2021.
3.3
535 reviews
from WalletHub and across the web
535 reviews from WalletHub and across the web
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Pekin Insurance
alinaboghosian @alinaboghosian
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5 Star Rating
I love Pekin insurance. I have Pekin car insurance. They are excellent in everything even the insurance it's cheaper than other insurances plus it has a lot of excellent benefits that other insurances don't have them. Thank you so much Pekin insurance.
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Product: Pekin Insurance Car
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Pekin Insurance
jerrynlissa @jerrynlissa
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1 Star Rating
08/10/2020 wind storm in Iowa ,my roof badly damaged gutters were damaged and siding was damaged on all sides . I had no cooperation from Pekin insurance. Finally I received some funds 06/21/2021 . I sent many pictures of the damage also an adjuster came to look and reported minor damage she didn't get on the roof or take accurate measurements just took a few pictures .My first 3 contractors gave up because the claims adjuster repeatedly ask for more pictures and insisting on more pictures and only just to repair things The house has aluminum siding from 1964 .
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Product: Pekin Insurance Home
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Pekin Insurance
brandonchipps9 @brandonchipps9
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1 Star Rating
TERRIBLE SERVICE. Was t-boned by their insured, totaling my car, and they refuse to claim full responsibility. This company not only takes a week to reply, but also will attempt to find any loophole to avoid forking out money. Time to lawyer up, see you in court!
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Product: Pekin Insurance Car Insurance
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Pekin Insurance
apendergraft1022 @apendergraft1022
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1 Star Rating
Absolutely terrible! This company tries to rip you off any chance they get. I cancelled our policy with them back in August 2020 because of the terrible experience I had with dealing with a claim from an accident I was in and paid the remaining premium due when I received the bill. 6 MONTHS later I get another letter saying I owe more money in addition when I spoke with someone on the phone they said I owed even more than what the letter states?? Complete rip off and when I asked how is that even possible when I got this original letter sent to me back in September and paid it and now 6 months later I get another and she’s telling me it’s even more?! Her response was nothing besides is there anything else I can assist you with today? Such a shady company!
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Product: Pekin Insurance Car Insurance
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Pekin Insurance
Piss onPekin @PissOnPekin
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1 Star Rating
Wish I could give ZERO STARS. So many problems. Constantly made out my mother's car insurance in her brother's name. We always paid on time, until she died... then got a nasty letter that her premium had lapsed. No kidding? I inform them she is deceased and notify of change of address for any further contact. They continue to send everything to old address! They finally submitted a refund (sent to wrong address), but it is made out to the person who is deceased. I contact the agent/broker for help? Ha! Nope. Need a letter of appointment. We don't have one of those since we didn't have to go to probate court. I really REALLY hate this insurance company. Terrible customer service. Hope all their mothers die and they get to experience clerical chaos while mourning and being taken advantage of by petty paper-pushers. Karma, you dirt bags. Karma on you.
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Product: Pekin Insurance Car Insurance
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Pekin Insurance
lavernetschappat @lavernetschappat
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5 Star Rating
Best Insurance ever...we moved to Texas and wish we could have moved Pekin with us! Immediate response and care....we had them for both Auto and home and had to submit claims on both. When our home was flooded due to both our sump pump and ace in the hole going out due to torrential storms our home was the first in the neighborhood to be assessed and was fixed before others were even seen.
Thanks Pekin....if you ever come to Texas we are a lifelong customer.
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Product: Pekin Insurance Home Insurance
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Pekin Insurance
williams_vickieken @williams_vickieken
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1 Star Rating
If you have Pekin Insurance I suggest you find a new insurance company. We have had our house and car insured with them for over 20 years, which will soon be coming to an end. In that time we filed 2 claims with them. The first one took them over a year and a half to settle and that was only because the Sheriff's Department found our stolen camper and they couldn't deny the claim any longer. The second claim we filed was when my husband's truck was rear ended almost six months ago. We finally were given permission to take it to the body shop which we did 2 weeks ago. The body shop has called and left text messages for Perkin's adjuster (Jim R.) to get approval to order the parts and we have done the same to get permission to get a rental car. Mr Reardon finally returned those calls today. So if you live in Indianapolis, IN and your insurance company gives you Jim R. as your adjuster, RUN!! Vickie Williams
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Product: Pekin Insurance Annuities
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Pekin Insurance
kadymichele09 @kadymichele09
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1 Star Rating
This is the worst company to deal with an auto claim. They do not return calls or emails. I filed a claim over a month ago and they are completely avoiding me so they don'y have to deal with it. DO NOT GET INSURANCE HERE! Worst customer service I have ever dealt with!
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Product: Pekin Insurance Car Insurance
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Pekin Insurance
Michael Gibson @lfsockalexis_1
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1 Star Rating
pekin is a terrible company with poor service. due to an issue with their website that they refused to fix they lost a long term customer. when it comes to refund of the policy (cancelled on 5/11) i had to contact the agent and get a response from the agent that pekin is sending my refund on 06/02. today is 06/01. stay away from pekin! if they cannot take care of you when you dont need them they sure wont take care of you when you have a claim.
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Product: Pekin Insurance Home Insurance
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Pekin Insurance @PekinInsurance
Hello Michael. We apologize for the bad experience. You are welcome to send us your policy number via email ([email protected]), and we can check to see if your refund is ready to be sent.
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Pekin Insurance
asdf asdf @vapociw149
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1 Star Rating
I don't use Pekin insurance personally, but I had to deal with them through someone that hit me.
I would recommend staying far away from this company. They wanted to total my car at a valuation of $3600 when I had bought the car just 6 months prior for $7000. They said I had to prove the worth but I couldn't use dealership prices, so I sent them a list of auctions which had my car selling for anywhere from $7000-15000, only asking that they fix the car (a $3000 repair). They said they don't accept private party prices either and wouldn't fix my car.
Basically, don't count on them helping you out in anyway. They'll screw you over any way they can. Thanks Jessica Tsai.
Transitional life insurance is new concept in life insurance. It provides a high, level life insurance benefit during the years you need it the most and ends with a guaranteed, paid-up policy that will be there for the rest of your life. The video on our website will give you more information (https://www.pekininsurance.com/life/), or you can contact your local Pekin Insurance agent to discuss your life insurance needs (https://agentquote.pekininsurance.com/FindAnAgency).
Pekin Insurance's Auto Guard Endorsement can be added to your Auto policy for $20 per year, per vehicle. It includes additional tire protection, rental car insurance, accidental airbag deployment, additional towing and labor expense, trip interruption coverage, personal effects coverage, key replacement coverage, fire department service charges, and pet coverage. For more information, visit our website at https://www.pekininsurance.com/auto/auto-guard/ or contact your local Pekin Insurance agent.
