Safety Insurance

I have been a Safety Insurance customer for several decades. Two months ago, rats chewed my car wires. I took the car to Sullivan Tire and reported the problem to Safety Insurance. My car was in the shop for more than a month. They sent an appraisal company to assess the damage, and I was only paid a disappointing 600 plus dollars after the deductible. My car suddenly developed a series of mechanical issues due to the rat damage to the wires. However, according to Safety Insurance, the appraisal company determined that the other issues were not a result of wire damage, even though Sullivan Tire suggested it was likely that the damages stemmed from the original wire issue. Safety refused to pay any supplemental costs. I ended up footing a bill for $3,000. I advise staying away from Safety Insurance. It's completely unfair for a company that has received tens of thousands of dollars from me, especially since I have never had an accident in 38 years of driving. It's disheartening to see how they thank their customers for their loyalty. Safety Insurance has utterly failed me. I am canceling my policy as soon as the current one expires. I recommend staying away from this insurance company, as they don't seem to care about their customers.

I couldn't get a quote under 600 I tried for days and researching the cheapest insurance and nothing under 600 ( I've been in some recent accidents and I was insuring my BMW that's why it's Soo expensive) I got a call from safety insurance w a guy named Jordan on the line. I gave it one last shot to find cheaper insurance before I pull the trigger on 700. I told him if he can't get under 700 w a 1000 dollar deductible then just hang up. I told him what i was about to pay before he called n said noo way that's too much and a few minutes later after giving him my information he said I have great news I can get you insurance for 250 a month w a 300 deductible.. I couldn't believe it I told him I'll sign w them now. I was once insured w Geico w a Mercedes c300 paying 350 a month w a 500 deductible with a clean driving record and Geico is supposed to be the cheapest.. a week later when I went to get the car I was having issues getting my insurance stuff out of my email too give it to the car dealership. It was 6pm I was at the car dealership and I knew safety insurance was closed I decided to hope for a prayer and call Jordan when he was home clocked out of work hoping he could help me.. he did. He stayed in the phone for over 45 minutes helping me get my documents situated for my insurance and I got to get my car that night. I know for a fact over 80 percent of people are not answering their work phone when they are clocked out if it's not benefiting them.. Jordan did .. first off Jordan needs a higher commission rate on whatever he's already getting or some kind of raise because he deserves it if he's doing stuff like this and it goes unoticed at his work and second I wish I knew about safety insurance yearssss ago I would have saved thousands! I highly recommend safety insurance.. give Jordan that raise!

Got into a fender bender, my fault?
Rob Connelly has been so helpful...over and above in personality. Pleasant and helpful...both important qualities of great customer service.
Thank you

My car has been vandalized 2 times and the first time I had to pay out of pocket and i feel like whats the point of having coverage with them when they don't pay.. I don't recommend them and they definitely profile

I have had this insurance company since I started driving 3 years ago. They are a great company, offers low rates and multiple discounts to get you the best policy possible. When I first looked for insurance, everywhere was quoting me at over $2000/yr because I owned an eclipse. Safety insurance was the only place I could get a good quote and decent coverage. I ended up paying $1400/yr my first year driving and it's gone down ever since. This year it will actually be cut in half. They provide great knowledgeable customer service and I plan on renewing my policy every year.

I use Safety Insurance for my homeowner policy and I have to tell you, I am very pleased with them so far. Thier premiums are lower then thier competitors yet I'm receiving excellant service. When I bought my home, my mortgage broker was so impressed by how quickly my agent got the binder (whatever that is) over to her. Also, when it was time to renew, they send me an email with changes to the law, things I might want to consider covering and to made sure that nothing changed with my situation that would effect my policy. Again, I'm very happy with them so far.