The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 09/16/2022.
3.5
487 reviews
from WalletHub and across the web
487 reviews from WalletHub and across the web
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Dollar Bank
Ernest @ernestritz699
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5 Star Rating
Verified Customer
Great Bank to have, the loan it was a no brainer, The rate at the time of loan and the ability to pay off in 5 years, instead of 7 years , Great Bank
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Product: Dollar Bank Personal Loans
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Dollar Bank
Ernest @ernestritz699
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5 Star Rating
Verified Customer
Also a great bank to have a credit card from, its simple just charge only what you can afford. Pay on time and the card is excepted all over my area
Seriously the worst bank to deal with. Rude employees over the phone can't even explain what's going on or how to resolve an issue. All I got was long wait times, rude ghetto talk back and attitude, bounced back and forth from department to department. My issue was never resolved. NEVER AGAIN!
i give a hundred negative stars. borrowed 5 or 6 times with dollar bank maybe almost half million, for over ONE MONTH unable to access to pay my bills, and dollar bank has the "e-statments" to let me know when my bills are due but bc i cannot access their site my bills are late. i have windows 10 & 11, have sarris and cell phone app NONE of these work. had a comp geek check my speed, my cookies etc said its on them. imo dollar bank went down the toilet the past 3-4 years. will be moving my money to a bank that has more support w web issues. funny i have 3 bank accounts and only dollar bank has the issue that i cant get on. will not miss them when i pull out my money
Worst experience I have ever had at any bank I have done business with I do not recommend find a reputable bank to do business with.
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Product: Dollar Bank Business Services
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Dollar Bank
Susan @susanm_53
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5 Star Rating
Verified Customer
Dollar Bank has always been there for me. When I needed them the most through some trying times like having to get a new furnace for my home. Low interest rate as well. Thank you Dollar Bank.
A representative by the name of Amy Chase from the mortgage department gave me wrong mortgage payment information which caused me to be late. The late payment got reported on my credit and dropped my credit score significantly.
I explained to them that my wife is on deployment in the navy and I’m having difficulty qualifying to purchase a house so that our son don’t be going from house to house. I ask if they can remove it because it’s their error that caused the late payment. They rejected several times in a cold manner.
They don’t care about customers, they side with their employees right or wrong.
Don't ever work with Judith mason from the homeownership program. She will kick you out the program without valid reasons. It's her way or nothing but supposed to be serving the community.
Dollar bank sucks, their systems and online banking is old and outdated, customer service is horrible and anytime you have to do anything with your bank account it is jumping through hoops and hurdles to complete a simple task.
I have never encountered such an out of date company. I have been a banking customer at Dollar Bank for 20 years so it makes me frustrated that when I applied for their credit card it was the worst experience. The amount of information you need to apply is 10 times as much as other companies. The wait for approval took WEEKS then once I was approved it took nearly 2 weeks just to get my card. I opened this account for a balance transfer which I found out cannot be done online like every other credit card. You must wait for checks to arrive in the mail then write one out to send to the credit card you want to transfer from. What a joke. This company needs a monstrous update.
The Dollar Bank Low Rate Credit Card mainly uses the TransUnion credit bureau for approval, but could pull your credit report from all three major credit bureaus.
As for reporting, the Low Rate Credit Card reports your financial activity to TransUnion, Experian and Equifax on a monthly basis.
The Dollar Bank Low Rate Credit Card score requirement is 750 at a minimum. That means you need excellent credit score to be approved, so it is wise to check your score before applying to better assess your approval odds.
You should also note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for a Dollar Bank Low Rate Credit Card.
Some other key criteria include:
your income
existing debt load
number of open accounts
recent credit inquiries
employment status
housing status
Altogether, these factors comprise your overall creditworthiness and dictate your chances of approval.
