Over more than 165 years, Dollar Bank has grown to become a large, full service, regional bank committed to providing the highest quality of banking services to individuals and businesses. They are innovative in their support and development of the communities where they do business. With a combination of traditional banking products and advanced... show more
Dollar Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 12/14/2022.
3.5
494 reviews
from WalletHub and across the web
494 reviews from WalletHub and across the web
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Dollar Bank
Renee Harris @itate
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1 Star Rating
After being a customer for over 40 years, never had a problem until a couple of days ago. Drive through teller comes back after telling me I gave her $1150 when I know for sure I gave her $1200. The branch manager says they have never had that happen. Well, I'm going on record to say it has happened. It happened to me. He was very rude, inconsiderate and dismissive.
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Product: Dollar Bank Business Services
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Dollar Bank
pastorrawlings @pastorrawlings
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1 Star Rating
Dollar Bank is the Worst Bank ever they don't work on behalf of their customers they work against you I deposited a check plenty of money in my account they see my deposit took ALL MY MONEY IN OVERDRAFT FEES DID NOT TRY TO WORK WITH ME. ?
Useless service. Dollar Bank treasury management customer service crued little gremlins on the line each time customers call. Debit card is useless!
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Product: Dollar Bank Business Services
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Dollar Bank
Roe XOXO @xoroseox3415
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1 Star Rating
Seriously the worst bank to deal with. Rude employees over the phone can't even explain what's going on or how to resolve an issue. All I got was long wait times, rude ghetto talk back and attitude, bounced back and forth from department to department. My issue was never resolved. NEVER AGAIN!
i give a hundred negative stars. borrowed 5 or 6 times with dollar bank maybe almost half million, for over ONE MONTH unable to access to pay my bills, and dollar bank has the "e-statments" to let me know when my bills are due but bc i cannot access their site my bills are late. i have windows 10 & 11, have sarris and cell phone app NONE of these work. had a comp geek check my speed, my cookies etc said its on them. imo dollar bank went down the toilet the past 3-4 years. will be moving my money to a bank that has more support w web issues. funny i have 3 bank accounts and only dollar bank has the issue that i cant get on. will not miss them when i pull out my money
Worst experience I have ever had at any bank I have done business with I do not recommend find a reputable bank to do business with.
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Product: Dollar Bank Business Services
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Dollar Bank
Susan @susanm_53
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5 Star Rating
Verified Customer
Dollar Bank has always been there for me. When I needed them the most through some trying times like having to get a new furnace for my home. Low interest rate as well. Thank you Dollar Bank.
A representative by the name of Amy Chase from the mortgage department gave me wrong mortgage payment information which caused me to be late. The late payment got reported on my credit and dropped my credit score significantly.
I explained to them that my wife is on deployment in the navy and I’m having difficulty qualifying to purchase a house so that our son don’t be going from house to house. I ask if they can remove it because it’s their error that caused the late payment. They rejected several times in a cold manner.
They don’t care about customers, they side with their employees right or wrong.
Don't ever work with Judith mason from the homeownership program. She will kick you out the program without valid reasons. It's her way or nothing but supposed to be serving the community.
The Dollar Bank Low Rate Credit Card mainly uses the TransUnion credit bureau for approval, but could pull your credit report from all three major credit bureaus.
As for reporting, the Low Rate Credit Card reports your financial activity to TransUnion, Experian and Equifax on a monthly basis.
The Dollar Bank Low Rate Credit Card score requirement is 750 at a minimum. That means you need excellent credit score to be approved, so it is wise to check your score before applying to better assess your approval odds.
You should also note that while your credit score is an important factor, there are plenty of other things that will impact your chances of being approved for a Dollar Bank Low Rate Credit Card.
Some other key criteria include:
your income
existing debt load
number of open accounts
recent credit inquiries
employment status
housing status
Altogether, these factors comprise your overall creditworthiness and dictate your chances of approval.
