Grundy Insurance

TERRIBLE! I am a Rodders Representative for Goodguys, and I am saddened to write this. My custom truck was stolen, recovered hours later, and trashed. The adjuster came out that week and said it would be totaled and should be done within 5 days. It has been a month, and I've received nothing but lies and excuses from Ethan Wallace. He promised an answer the next day after 3 weeks. Now their phone lines and offices have been closed all week due to an "outage." The representative's phone has been off for 5 days. I called Grundy, got a recording that the offices are closed, and can't talk to anyone. Are they going out of business? STAY AWAY!

We had decided not to go with The Gundy Insurance Team.

We decided to go with another insurance company. We didn't experience adequate follow-up from their team, despite our requests.

The Grundy adjuster came over to look at a few scratches on my '57 GMC pickup that I had called in about. About three weeks later, I received a letter in the mail stating that those scratches were normal wear and tear and they would not be covered. The scratches occurred when I went to the Goodguys car show in Des Moines. Not a good company to work with. I will be returning to Hagerty insurance, never a problem with them.

I have been with Grundy for approximately 8 years with my '52 Chevy, for which I sent photos of the car and storage building and was approved. A year later, I added a '62 T-bird, sent pictures, and was once again approved. Then, two years later, I sold the T-bird, added a '66 Sport Fury, sent pictures, and received approval again. Now, having sold the '66 Sport Fury, I added a '66 Belvedere last week and was declined due to inadequate storage building—the same storage building I've used for the past 8 years. So, what is the problem? Noreen from the company advises of new policy changes. I would suggest staying away from this company. The underwriters' staff would not communicate with me.

Tried to get insurance with Grundy for my 67 VW BUG. Two days later they are still asking for more paper work and more questions. I don't have the time for this and can't wait a week to find out if I am even approved. I went to Hagerty's website. I spent maybe 10 minutes on the application and was approved. Super easy. I wish I would have done this in the first place.

Classic car coverage. Horrid experience. Worst insurance I've ever dealt with. My application for collector's insurance was stuck with the underwriters so long, I finally gave up. Twice I was asked to send in additional supporting documents despite having complied with all requested docs at the initial contact. Impossible to get an update by phone because it seems the right hand has no clue what the left hand is doing. Further, the company requires an affidavit stating the classic car will only be used for exhibition. Errands are NOT allowed. Occasional pleasure use (whatever that means) is allowed. Their lower premiums weren't worth the red tape and restrictive coverage, in my opinion.

Scammers, don’t walk away, run!!! They charge you for cars cancelled then request proof of when you called. What a real scam. I switched to Hagerty instead and very happy

I have been insuring cars since I was 15 years old.I am now 68.They require more personal information than any insurance company I have ever dealt with.That low quote is followed by more red tape than you can imagine.STAY AWAY!

I have had coverage for my classic car for the past 5 years with Grundy, through Philadelphia Insurance Companies, I had always thought that they were a very good company. One that cared about their customers and their customer's vehicles. Recently, after getting a dent on my classic car, my claim was denied. The denial letter stated that the appraiser confirmed that the damage was due to poor workmanship and/or a manufacturer's defect, and as such, they will not cover the loss as they consider it normal wear and tear. How can a dent possibly be considered normal wear and tear? How can a dent be considered either poor workmanship or a manufacturer's defect? I have six figures invested into a five-year professional restoration that was started 10 years ago and finished 5 years ago of this vehicle, I simply cannot believe that poor workmanship or a manufacturer's defect is to blame for the dent. Certainly, poor workmanship or a manufacturer's defect would have shown up prior to this, especially considering that the part that is dented was manufactured over 50 years ago.

When I try to contact the Claims Supervisor, Joseph Zampogna, I always get his voicemail. He claims he will return your call as soon as possible, however, I never receive a callback despite me leaving him numerous messages with my name, phone number, and claim number as his voicemail requests.

I will not give my business to any company that makes arbitrary, irrational claims decisions like this. If they won't cover a dent what do they provide coverage for?

Run, don't walk from this company for collector car insurance coverage!