Chubb is the world’s largest publicly traded P&C insurance company and the largest commercial insurer in the U.S. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
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Chubb Insurance Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 05/04/2023.
2.7
22 reviews
from WalletHub and across the web
22 reviews from WalletHub and across the web
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Chubb Insurance
Joshua Kent @Jkent
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1 Star Rating
This is by far the worst insurance company I have ever had the displeasure of working with. I work for a personal injury law firm, and this company consistently outsources claim handling to other companies, but DO NOT submit the claim to those 3rd party claim handlers in any type of reasonable amount of time. I have been told after 2 weeks, from the 3rd party that the claim doesn't exist. When we call Chubb they have it, but refuse to take ANY responsibility for getting the claim over to the 3rd party claim handlers. They just keep saying it is the 3rd parties fault the claim isn't ready yet. I have worked with all these 3rd party handlers that other insurance companies have used as well, and never have a problem. But if the claim is from Chubb it gets lost, and we never get reached back out to by the 3rd party. Every time. This is a terrible way to do business. Blaming the 3rd party claim handler for your own inadequacy. The whole company should be ashamed.
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Product: Chubb Insurance Car Insurance
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Chubb Insurance
lonna69 @lonna69
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1 Star Rating
The Chubb short term disability insurance claims case manager thinks he should give my husband 40% of the 60% he's receiving from MetLife. Instead of 40% from his gross weekly pay..The whole point of paying into Chubb short term disability is to fill the gap of 40% with what my husbands employer provides of the 60% thru Metlife, so my husband would get 100% pay while he recovers from surgery..The Chubb claims case manager is an idiot an has caused financial hardship & stress for us.
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Product: Chubb Insurance Umbrella Insurance
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Chubb Insurance
Teri Carver-Viddaurri @teri777lynn
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1 Star Rating
It's a rip-off. Paid on insurance every month for 13 years. $300,000 policy and they sent me a check for $191,000 claiming inflation. Just got off phone with an insurance broker and she has never heard of that crap at ALL!!
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Product: Chubb Insurance Life Insurance
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Chubb Insurance
jasantana5 @jasantana5
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1 Star Rating
Cancelled my trip 3 months a go and filed a claim. Still waiting. I think its a scam. Purchased through Aero Mexico. Never again, for both.
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Product: Chubb Insurance Travel Insurance
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Chubb Insurance
brimstoneandboneco @brimstoneandboneco
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1 Star Rating
Worst experience of my life. I explicitly have it in writing that I did not agree to a new policy they wanted me to renew for last year. I am now I am being told I am overdue for a bill for a policy I didn't agree to or sign renewals for. They want me to sign documentation that says I am cancelling the policy and would still owe part of the balance if I don't show them what insurance company I am with now. How is this legal??? I never agreed or signed a new policy??? Absolutely shady customer service and underwriting department that never responded to inquires and took multiple attempts to communicate with via phone and email being bounced back and forth between agents and departments, what I thought was just a horrible experience with customer service has now turned into a nightmare scenario of a company bullying me to pay for something I never signed or agreed to in fear it will go to collections and negatively impact my finances. I will never recommend Chubb for any coverage.
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Product: Chubb Insurance Business Insurance
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Chubb Insurance
Colleen Kelly @picola299
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1 Star Rating
This company has no idea what they are doing. After paying for a year long policy I was told I did not pay for it. My bank and I disagree. After a month of back and forth being accused of not being truthful I gave up. I disputed it through my back and had a refund in less than three days. Next I receive a past due notice. They wanted to take credit for finding the payment and sending it back. I was told I didn't have a policy so how can it be past due? Even today four months later I receive a cancellation notice. What in the World is going on?
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Product: Chubb Insurance Business Insurance
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Chubb Insurance
Robert Culver @haxxacraxxa1010
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1 Star Rating
I worked for a firm that had an excellent group policy through Chubb. I was misled and told my coverage was ending when in fact it was not, as I had learned after speaking with a colleague who was able to maintain his discounted coverage through the group plan. I later found out they are trying to cut back on members who are grandfathered into the better company plans and apparently doing this by misleading customers. Always have a lawyer with you when you deal with this company. They do not have your best interests in mind.
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Product: Chubb Insurance Umbrella Insurance
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Chubb Insurance
kevinabennett @kevinabennett
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1 Star Rating
Insurance only has value if it pays out in the event of a loss. Chubb is in the business of DENYING claims. Search for "Chubb insurance reviews" and try to find reviews of PAID claims. You'll start to notice a pattern....
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Product: Chubb Insurance Personal Articles
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Chubb Insurance
Isaac Thorton @Isaac23
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4 Star Rating
When it comes to insurance I can be really picky! I had my doubts at the beggining but once I got in touch with them, I felt in heaven! I remember this time when I had a problem with my car and I did not what to do; I called them and in one, two, three, they were working to solve my problem! I think they are one of the greatest options when it comes to insurance I am really happy with them
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Product: Chubb Insurance Car Insurance
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Chubb Insurance
Vadim Kogan @vkogan371
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5 Star Rating
I used (and still do) this company for car insurance for travel to Mexico as a tourist. I can only say that the service level and the product (car insurance) they offer are excellent. You can count on them to provide you with detailed, but easy to understand description of the policy and to work with you to make sure you are getting the best possible coverage for your budget. More than that, if you so wish, you will be provided with a very valuable information regarding what to expect when you are driving in Mexico and how to avoid problems with local highway patrol. I would definitely recommend this company for Mexican car insurance needs.
A Chubb umbrella policy covers claims beyond the limits of an existing auto or home insurance policy, adding $1 million to $100 million in additional liability coverage. Chubb umbrella insurance may also cover claims that aren't covered by a standard liability policy, like slander, libel, and psychological harm.
What Chubb Umbrella Policies Cover
Personal injury liability settlements
Additional bodily injury and property damage liability limits
Additional protection for an accident with an uninsured/underinsured driver
Liability from a car accident in a different country
Defense against charges of libel, slander or negligent injuries
Chubb's umbrella policies are a good choice for customers with a high net worth who want extra coverage for property damage, injuries, and possible lawsuits that could result from various types of incidents. To be eligible, you will also need a home or auto policy from Chubb.
You can get a quote for Chubb umbrella insurance by contacting a local Chubb agent.