Chubb is the world’s largest publicly traded P&C insurance company and the largest commercial insurer in the U.S. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
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Chubb Insurance Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 01/13/2023.
3.1
18 reviews
from WalletHub and across the web
18 reviews from WalletHub and across the web
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Chubb Insurance
brimstoneandboneco @brimstoneandboneco
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1 Star Rating
Worst experience of my life. I explicitly have it in writing that I did not agree to a new policy they wanted me to renew for last year. I am now I am being told I am overdue for a bill for a policy I didn't agree to or sign renewals for. They want me to sign documentation that says I am cancelling the policy and would still owe part of the balance if I don't show them what insurance company I am with now. How is this legal??? I never agreed or signed a new policy??? Absolutely shady customer service and underwriting department that never responded to inquires and took multiple attempts to communicate with via phone and email being bounced back and forth between agents and departments, what I thought was just a horrible experience with customer service has now turned into a nightmare scenario of a company bullying me to pay for something I never signed or agreed to in fear it will go to collections and negatively impact my finances. I will never recommend Chubb for any coverage.
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Product: Chubb Insurance Business Insurance
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Chubb Insurance
Colleen Kelly @picola299
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1 Star Rating
This company has no idea what they are doing. After paying for a year long policy I was told I did not pay for it. My bank and I disagree. After a month of back and forth being accused of not being truthful I gave up. I disputed it through my back and had a refund in less than three days. Next I receive a past due notice. They wanted to take credit for finding the payment and sending it back. I was told I didn't have a policy so how can it be past due? Even today four months later I receive a cancellation notice. What in the World is going on?
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Product: Chubb Insurance Business Insurance
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Chubb Insurance
Robert Culver @haxxacraxxa1010
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1 Star Rating
I worked for a firm that had an excellent group policy through Chubb. I was misled and told my coverage was ending when in fact it was not, as I had learned after speaking with a colleague who was able to maintain his discounted coverage through the group plan. I later found out they are trying to cut back on members who are grandfathered into the better company plans and apparently doing this by misleading customers. Always have a lawyer with you when you deal with this company. They do not have your best interests in mind.
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Product: Chubb Insurance Umbrella Insurance
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Chubb Insurance
kevinabennett @kevinabennett
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1 Star Rating
Insurance only has value if it pays out in the event of a loss. Chubb is in the business of DENYING claims. Search for "Chubb insurance reviews" and try to find reviews of PAID claims. You'll start to notice a pattern....
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Product: Chubb Insurance Personal Articles
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Chubb Insurance
Isaac Thorton @Isaac23
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4 Star Rating
When it comes to insurance I can be really picky! I had my doubts at the beggining but once I got in touch with them, I felt in heaven! I remember this time when I had a problem with my car and I did not what to do; I called them and in one, two, three, they were working to solve my problem! I think they are one of the greatest options when it comes to insurance I am really happy with them
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Product: Chubb Insurance Car Insurance
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Chubb Insurance
Vadim Kogan @vkogan371
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5 Star Rating
I used (and still do) this company for car insurance for travel to Mexico as a tourist. I can only say that the service level and the product (car insurance) they offer are excellent. You can count on them to provide you with detailed, but easy to understand description of the policy and to work with you to make sure you are getting the best possible coverage for your budget. More than that, if you so wish, you will be provided with a very valuable information regarding what to expect when you are driving in Mexico and how to avoid problems with local highway patrol. I would definitely recommend this company for Mexican car insurance needs.
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Product: Chubb Insurance Car Insurance
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Chubb Insurance
Andrew @andrew
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5 Star Rating
I was really surprised and happy with my recent experience with Chubb. I was on vacation in Florida and of course did the one thing you never want to do with a rental car: get into an accident. Chubb worked with me every step of the way (calmed me down as well) and made sure my problem was resolved with no issue on my part. They also handled some shady behavior on the part of the rental car company (trying to charge me for the damage) with utmost professionalism.
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Product: Chubb Insurance Car Insurance
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Chubb Insurance
Joe Costello @JOEjoeJoe3
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5 Star Rating
I switched to Chubb for my homeowner's insurance this fall, just in time for this epic northeastern winter. I had no complaints with the application process, which was fast and painless. My experience with their customer service has been very positive. We had a tree fall on our garage during an ice storm and do a fair amount of damage. Chubb had someone at my house within an hour. The representative was extremely helpful. He helped us get the claims adjuster out to our house that day and did everything he could to get our claim processed as quick as possible. He kept us informed throughout the process and I felt like he was really fighting to get us the most money. He also set us up with a great contractor who worked quickly to fix our garage. All in all, I couldn't be more satisfied with Chubb.
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Product: Chubb Insurance Home
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Chubb Insurance
Reese @JimboW88
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5 Star Rating
I have nothing but good things to say about Ace! I have been using them for my home insurance ever since I moved into my new home with my husband 3 years ago, and it is the best. Since we have lived in this house, we have been hit with two hurricanes, Irene and Sandy. We had a lot of damage for both, and they were quick to accept our damage claims and help us with the reconstruction of our house. It was very easy to sign up for, and the customer service representatives were very pleasant. I would definitely recommend them to anyone who is looking for home insurance with fair prices.
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Product: Chubb Insurance Home
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Chubb Insurance
Filipe Lebre @filx1323
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5 Star Rating
I have been dealing with ACE Insurance for about a year now and so far I do not have any complains about the company. Their prices are reasonable and competitive, and their staff are all very professional and friendly. They were able to assist us from beginning to end with the process of applying for the insurance. They also took it upon themselves to look at my situation and let me know where discounts are offered. I have not yet had an issue in my home to file a claim, thankfully, but I have a lot of confidence in that they will be there for me when I need them. Payment options are also a breeze as I get my monthly dues automatically withdrawn.
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Product: Chubb Insurance Home
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+ 2 users submitted a rating without writing a full review + 6 reviews from across the web
A Chubb umbrella policy covers claims beyond the limits of an existing auto or home insurance policy, adding $1 million to $100 million in additional liability coverage. Chubb umbrella insurance may also cover claims that aren't covered by a standard liability policy, like slander, libel, and psychological harm.
What Chubb Umbrella Policies Cover
Personal injury liability settlements
Additional bodily injury and property damage liability limits
Additional protection for an accident with an uninsured/underinsured driver
Liability from a car accident in a different country
Defense against charges of libel, slander or negligent injuries
Chubb's umbrella policies are a good choice for customers with a high net worth who want extra coverage for property damage, injuries, and possible lawsuits that could result from various types of incidents. To be eligible, you will also need a home or auto policy from Chubb.
You can get a quote for Chubb umbrella insurance by contacting a local Chubb agent.
