Tower Hill Insurance
1 Star Rating
Had them for Home Insurance for about 18 years. When Hurricane Ian came through here last year...sure...they picked up the phone and gave assurances about someone coming to assist. DIDN"T HAPPEN! Castle Care NEVER called me back, so the roof never got tarped. It was over a month before the appraiser came out to look at the roof (but never called). The people on the phone seemed to care, but the boots on the ground didn't care at all. THEN, oh...your premium is DOUBLING next year (and not even because of Ian; that gets factored into NEXT YEARS premium). Thanks for nothing Tower Hill.
Product: Tower Hill Insurance Home Insurance