Lincoln Financial Group

Horrible!!!! They play games, give inconsistent answers to delay and stall! Dishonest, disingenuous and have zero integrity. Contact your employer and keep all records. They add anxiety and stress at your most vulnerable time- when ill
Report them to organization that rated them one of “most ethical companies in the world”. They’re anything but

This company will do anything not to pay up. They ignore you. They take there time. They don't provide straight answers. They make it extremely difficult. As if life isn't hard enough for those that need the disability... Here's a tip: if you have to deal with them for disability, STAY ON TOP OF THEM. Call them nonstop, every day, until YOU GET WHAT YOU DESERVE. DON'T TAKE VAGUE ANSWERS FROM THEM. I'll never take another job that offers Lincoln.

I purchased a $2,500,000 whole life policy form LFG four years ago. February 6, 2021 I requested a loan from my policy for $600,000 dollars. LFG then committed a comedy of errors and did not send my money until February 23, 2021. They proceeded to make up stories as to the delay, and then the ultimate irony was they charged me $1400 dollars saying even though I cancelled the request, I still had to pay their costs. Their legal counsel S. P. was one of the most unfriendly and uncaring persons in their company. Lost in this entire debacle was who the customer was, something that Lincoln Financial Guard clearly does not understand. Letters and requests were met with an uncaring and please don't bother me response.

I own significant amounts of whole life insurance, and I have never been treated this poorly by any of them. I will never do business with Lincoln Financial Guard again, and I will hold my nose shut when I have to deal with them on this policy again. Massachusetts Mutual is a company who is customer friendly and listens when issues develop. I only wish I had not purchased this policy from them. If you have any questions, please call me and I will give you the honest truth 810-691-9122. David Leshock (nothing to hide....my name and number)

Very unprofessional, would not explain to me why I was denied. Took them over two weeks just to waste my time. I’m not sure why people still do business with them

They have absolutely been worst ever cut off every other month for something. Send them every thing they request and still they play games

I have been off work for 8 weeks now and still "pending". They had my name spelled completely wrong and keep requesting more records. It is a shame you pay all those premiums thinking you have protection and they just delay.

Takes a long time to process a claim. I've never had this much trouble getting a STD claim approved or denied. We have no income right now and It should be this stressful.

Outdated and stuck in the past. I have a life insurance policy that I decided to keep from my previous employer, and every three months, I have to send a check in the mail and use a stamp to pay my premium. They said that they do not have a way for people to pay online for this particular circumstance. There is no reason in this day and age that they should not have a way for everyone to have a way to pay their premiums online. I also have to call them up whenever I want to update information because there is no way of doing it online if you have a policy from a previous employer. It's just ridiculous.

On Std since dec 4, 2021 from my employer. I have not received a payout In a month since March 15, 2022 from Lincoln. I have submitted all medical records they have ask for. They continue to stall paying me asking for more medical documentation each time I call. May have to get legal consultation soon.