State Farm Federal Credit Union

Both online and laptop SFFCU not working for last couple days at least. Down for maintenance? Who knows? Tried calling but never connected with customer service representative after 1/2 hour on hold. Cannot access my accounts!

It’s a great credit line and very easy to get. They also don’t require much. Also, anytime you might need to borrow against it, you can.

SFFCU is an excellent institution that truly cares about their customers. I was going through some tough financial times and the personal bankers were able to walk through my concerns and need and determine the best option for me and my financial future. They made sure that I clearly understood the process and what I was getting in to before I ever signed any documents. Any questions that I have had since the inception of my loan have always been answered promptly and clarified when needed. I would do business with this Credit Union again.

I used State Farm Federal Credit Union for several years before switching to a different credit union. They are adequate in what they do, but do not offer any particularly compelling reasons to stay loyal to them. I mainly used State Farm for managing my checking/savings account, and like I said, they performed such services in a perfectly adequate manner. However, the few times that I had issues come up (such as credit fraud), it took me far too long to get to a person who could actually help me. Their customer service call line seems to be set up more as a way to funnel people through the system, rather than actually help people in an efficient manner. This was the main reason I switched my account.

Twice I have used State Farm Federal Credit Union to handle my car buying chores. The experience has been, hands down, awesome. The customer service was incredible and the rates where just as good. I first used State Farm Federal Credit Union when I was in college when I needed a low rate car loan with easy to handle payments. Not only did they provide me with the interest rate I was looking for, they made making the payments painless. I don't currently have a car note, but if and when the need arises for another one, State Farm will be my first choice!

State Farm Federal Credit Union has handled a good portion of my personal retirement savings for about two years. I've found the company to have competitive rates, a great customer service team and many similar financial product choices as the big banks. If pressed, I'd have to say the disclosures could be somewhat more straightforward and the application process shorter, but I guess you find that with just about any financial institution. I enjoy dealing with a smaller business and the personal relationship I've developed with State Farm Federal Credit Union is a definite bonus. I do trust this company with my savings, and that's saying a great deal about them.