Ramses Delgado, Banking Moderator
@ramses_delgado1
You can close a Citizens Bank account by contacting the company over the phone, in person or online. Once you’ve made contact through your chosen method, verify your identity and account information, then instruct the representative to complete the closure.
Before you close your account confirm you do not have any pending transactions to ensure a smooth transition. Also, download or print your statements because you may lose access to them once the account is closed.
How to Close Your Citizens Bank Checking Account
- Over the Phone – Cancel your Citizens Bank checking account by calling the company’s customer service phone number at (888) 201-6505. You will have to provide your personal and account information to verify your identity.
- At a Branch – Walk in or make an appointment at a branch location to close your account. You can find the Citizens Bank branch closest to you by using the locater tool on the company’s website. Bring a government-issued ID and the debit card associated with the account.
- Online - Log in to your account and look for options related to account management or contact customer support through the online portal.
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