Alexandra Barring, Banking Moderator
@alexandra
You can file a complaint about BMO Harris representatives or policies by contacting the company’s customer service department over the phone or through the mail. Alternatively, you can submit your complaint to third parties including the Consumer Financial Protection Bureau and Better Business Bureau.
How to File a Complaint About BMO Harris
- Contact the company directly. You can contact BMO Harris’s customer service department by calling 1-888-340-2265. If you wish to submit your complaint in writing, send it to:
BMOB M O Bank Customer Advocacy Support and Escalation Team
1200 E. Warrenville Road
Naperville IL 60563 - File a complaint with the Consumer Financial Protection Bureau. The Consumer Financial Protection Bureau is a government agency that regulates financial services and products. To file a complaint about BMO Harris with the Consumer Financial Protection Bureau, register for a secure user account, then log in and click “Start a new complaint.”
Next, give the information requested, beginning with the type of product or service you wish to submit a complaint about. Your complaint should include what happened (along with key details and documents), what you think would be a fair resolution, and what you’ve done so far to try and resolve the issue. The CFPB may use your complaint to get a response from BMO Harris or to create regulations for the company in the future. - File a complaint with the Better Business Bureau. The Better Business Bureau is a private organization that collects consumer complaints and rates companies. They also give companies a chance to respond to specific complaints. To file a complaint about BMO Harris with the Better Business Bureau, head to BMO Harris’s profile on the BBB’s website and click “File a Complaint.” Be sure to include a brief summary of the issue, as well as your desired resolution.
- Write a review detailing your complaint on BMO Harris’s profile on WalletHub. This could help other consumers who are considering doing business with BMO Harris.
- Consider contacting state regulators. Each state also has its own banking regulator to help enforce state and federal law. The Consumer Financial Protection Bureau has a directory of each state’s regulators and how to contact them.
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