What are the American Express Platinum military perks?

There are several special Platinum Card® military perks and they apply to spouses, too. However, just keep in mind that you need to have “active duty” status, so veterans can’t get these benefits.

Who Qualifies for the Platinum Card® Military Benefits

• Army, Navy, Air Force, Marine Corps, and Coast Guard members on active duty
• Reserve, National Guard and Air National Guard members called to active duty
• National Guard members on duty for 30+ days for a national emergency
• Public Health Service (PHS) and National Oceanic and Atmospheric Administration (NOAA) Commissioned Officers
• U.S. citizens actively serving with U.S. allies
• Spouses of all of the above

If you qualify for the perks, you should definitely take advantage of them. But you need to request it in order to get it, since American Express doesn’t automatically know your military status.

How to Request Your Platinum Card® Military Benefits:

• Online: Log in into your American Express account. Submit any required documents, like proof of orders for active duty, at the document center. American Express says this is the fastest method.
• Over the Phone: Call the number you see on the back of your card. Once you get to an American Express representative, tell them you’d like to request your active duty benefit. They’ll ask you for the necessary info.
• Fax: Send your active duty documents, along with your account number, to (623) 444-3000.
• Mail: Send a copy of your active duty documents, along with your account number, to:
   
  American Express
  Attn: Servicemembers Civil Relief Act
  PO Box 981535
  El Paso, TX 79998-1535

Once you’ve sent in your request, it’s possible that American Express will ask for more documents. Otherwise, you’ll get an official response, approving or denying your request, within 60 days of Amex receiving it. Thank you for your service!