Bogdan Roberts, Credit Cards Moderator
@bogdan_roberts
The Capital One credit card customer service hours are 24/7 for automated support and 8 a.m. to 11 p.m. EST for a human representative. You can reach Capital One customer service online or by calling the number you see on the back of your card. You can also contact the relevant credit card support department directly, depending on your specific needs.
How to Contact Capital One Credit Card Customer Service
- Online: Capital One does not offer live chat with human agents, but you can use Eno, Capital One's automated virtual assistant. To activate Eno, just log in to your online account or mobile app, confirm your consent and select "Save". Eno is also available 24/7.
- Over the phone: To speak with a human representative, call Capital One at the number you see on the back of your card. Then, enter your card number and follow the menu options. Representatives are available from 8 a.m. to 11 p.m. EST. If no representatives are available or if you need assistance outside of these hours, you can use Capital One's automated phone support for general inquiries or account management.
You can also check the Capital One website for additional resources, FAQs, and self-service options that may help resolve your concern without the need to contact support directly.
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People also ask
How do I use the Capital One Eno app?
You can use the Capital One Eno app simply by making sure you are registered for Capital One online access. You can set up online access on the issuer's website or through the Capital One Mobile app. Eno is a 24/7 virtual assistant that helps you monitor and manage your Capital One accounts.
Here’s How Capital One Eno Works
- You can text with Eno and ask questions about your Capital One accounts. Simply open your Capital One app and tap the Eno icon....
How can I talk to Capital One Quicksilver customer service?
To talk to Capital One Quicksilver customer service, call the number on the back of your card and then enter your 16-digit card number. This process will get you in contact with a live representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Capital One Quicksilver Customer Service by Phone
- Call the Capital One Quicksilver customer service department. You can even use the number on the back of your card.
- Enter your 16-digit card...
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No I don't know what you are smoking but the Twitter provides zero customer service whatsoever and that might be better than the service over the phone, which is condescending and ignorant and often threatens customers with hanging up the phone if they are interrupted during one of their long winded explanations about service that they will admit that they don't have the terms and conditions in front of them.