Maria Adams, Credit Cards Moderator
@m_adams
The Chase Sapphire Reserve purchase protection covers you for up to $10,000 per item if something you buy with your Chase Sapphire Reserve card gets lost, stolen, or damaged within 120 days of purchase. Chase will repair the item, order you a new one, or give you a refund, whichever is cheaper. The annual coverage limit is $50,000.
There are several restrictions on what kinds of items are covered. For example, antiques, motorized vehicles, and living plants and animals are not eligible. Plus, to get reimbursed, you need to mail in a completed claim form within 120 days of a loss. It’s always good to read the fine print, and Chase Sapphire Reserve purchase protection is no exception.
Chase Sapphire Reserve Purchase Protection Details
- Covered incidents: You are covered for theft, damage, and accidental parting. Accidental parting means you know where the item is, but you can’t get it back.
- Eligibility requirements: To be covered, an item must have been paid for, at least in part, with your Chase Sapphire Reserve card or Chase Ultimate Rewards points.
- Covered items: Any eligible items you buy for yourself with the Chase Sapphire Reserve card. Gifts you buy for others also qualify for coverage.
- Secondary benefit info: Chase offers purchase protection in addition to any insurance you have. That means you’ll need to file an insurance claim if possible and submit documentation of the claim and any compensation you received to the Benefit Administrator.
- Non-covered items: Items that you buy to resell are not covered. Neither are purchases damaged or lost in delivery. Other items that don’t qualify for coverage include animals, living plants, antiques, collectibles, motorized vehicles, computer software, cosmetics, checks, medical equipment, used goods, and pre-paid cards.
- Other requirements: If you’re making a claim for a damaged purchase, you will usually need to keep the item to send it in.
How to File a Chase Sapphire Reserve Purchase Protection Claim
- Contact the Benefit Administrator at (888) 675-1461 within 90 days of the loss.
- The Administrator will send you a claim form, which you need to fill out and return within 120 days of the loss.
- If Chase decides to repair your item, you will be notified of the decision within 15 business days of sending in documentation.
- You’ll then need to send the item to the Benefit Administrator and pay for the shipping yourself.
- If you’re getting reimbursed, the credit should show up in your account within 5 business days of getting all your paperwork in.
Chase Sapphire Reserve purchase protection gives you some extra peace of mind and, maybe, some extra cash. Just make sure you save your receipts, and pay attention to the claim deadlines.
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People also ask
How does Chase credit card purchase protection work?
Chase credit card purchase protection covers you for up to $50,000 annually for lost, damaged, or stolen items. Claims must be filed within 120 days of the incident in order to be eligible. Protection covers the cardholder and the recipient of items purchased as gifts on an eligible Chase credit card.
When you file a claim, Chase will either repair or replace the item, at the Benefit Administrator’s discretion. In some cases, you will be reimbursed...
read full answer by Maria Adams, Credit Cards ModeratorHow do you use Chase Sapphire purchase protection?
Chase Sapphire Preferred Card purchase protection covers the damage or theft of eligible purchases for up to 120 days after the purchase date. Purchase protection will reimburse Chase Sapphire Preferred cardholders for up to $500 and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the Chase Sapphire Preferred Card
- Call the Benefit Administrator at 1-888-320-9656, or the number in your card’s benefits guide, within 90 days of the incident.
- File a police...
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