Evelyn Boros, Credit Cards Moderator
@evelyn_boros
The Citi Double Cash® Card payment address is:
Citi Cards
P.O. Box 9001037
Louisville, KY 40290-1037
When paying Citi Double Cash Card bills by mail, be sure to submit either a check or money order for the payment amount. Citibank does not accept cash.
Tips for Mailing Citi Double Cash Card Payments
- Include your credit card number on your payment to avoid any processing delays.
- Send only one check or money order per billing.
- Allow enough time for Citibank to receive your payment on or before the due date, or it will be considered late.
- Send your payment via overnight mail, if necessary. The Citibank overnight payment address is:
Attn: Citibank Express Payments
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
Mailed payments take the longest to process of all the available credit card payment methods. Alternatively, you can submit a payment from your online account, through the Citibank mobile app, or by calling customer service at 1 (855) 473-4583. Citibank also allows in-person payments at local Citibank branches.
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