Chip Lupo, Credit Card Writer
@CLoop
You can change the address for your Citibank credit card account online, by phone, by mail, or in person at a local Citibank branch. Depending on the method you choose, you may need to provide your full name, your date of birth and the last four digits of your Social Security number to verify your identity before you can change the address.
How to Change Your Citibank Credit Card Address Online
- Log in to your credit card account from the Citibank website or mobile app.
- Click the “Profile” tab, and from the “Edit contact & personal information” menu, select “Address”.
- Click “Edit” to update your address, and then the “Submit” button to review your changes.
- Verify that your changes are correct and click “Done” to save your updated info.
Other Ways to Change Your Citibank Credit Card Address
- By Phone: Call customer service at 1 (800) 950-5114 and provide your full name, your date of birth and the last four digits of your Social Security number to verify your account. Follow the prompts to speak to a customer service representative and let them know you’d like to change the address linked to your account.
- In Person: Click the branch locator link on the Citibank website or mobile app for a list of Citibank branch locations. Enter your address or ZIP code to find a branch in your area.
- By Mail: Update your address using the change-of-address form on the back of your monthly statement. Detach the form and mail it to the pre-printed address.
Citibank Address Changes & Your Credit Report
Citibank reports your address to all three of the major credit bureaus. The credit bureaus include each of your residential addresses on file as they’re reported by creditors. Be aware that if you don’t update your address on your Citibank credit card, you may have a hard time securing additional loans or lines of credit, as lenders will not issue credit to an address not associated with your credit report.
Additionally, when Citibank has your current address on file, it reduces the risk of account statements and other personal banking information arriving at your old address and being used to commit fraud or identity theft. So, it’s important to update your address with Citibank as soon as there are any changes.
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