Chip Lupo, Credit Card Writer
@CLoop
To freeze a SoFi Credit Card, log in to the SoFi mobile app and navigate to “freeze.” You can also call SoFi customer service at 1 (844) 945-7634 and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your SoFi Credit Card will temporarily prevent purchases from being made with your card number, which can be convenient if you lost your credit card or if you’re trying to control your spending. For lost cards, it’s also important to note that you won’t be held responsible for unauthorized purchases thanks to a $0 fraud liability guarantee.
How to Freeze a SoFi Credit Card
- Log in to the SoFi mobile app.
- Select the SoFi Credit Card and then choose “more”.
- Click “Your Card”.
- Change the settings so that your card is in the frozen position.
Locking your SoFi Credit Card will stop new purchases. To start using your credit card at full capacity again, just navigate back to the freeze page and unfreeze the SoFi Credit Card.
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