Chip Lupo, Credit Card Writer
@CLoop
To freeze a Home Depot® Credit Card, log in to your account on the Citibank website or mobile app and navigate to “Citi Quick Lock." You can also call Citibank customer service at 1 (800) 677-0232 and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your Home Depot® Credit Card will temporarily prevent most purchases from being made with your card number, which can be convenient if your credit card is lost or stolen, or if you’re trying to control your spending. For lost/stolen cards, it’s also important to note that you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.
How to Freeze a Home Depot® Credit Card Online
- Log in to your account from the Citibank website or mobile app.
- Find the Home Depot® Credit Card and select "Lock Card" under the card name.
- Change the settings so that your card is in the locked position.
Keep in mind that locking your Home Depot® Credit Card will stop new purchases, but it will continue to allow recurring transactions, payments, credits, returns, dispute adjustments, and fees. To start using your credit card at full capacity again, you will have to navigate to the Citi Quick Lock page and unlock your card.
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People also ask
How do I cancel my Home Depot Credit Card?
To cancel a Home Depot® Credit Card, call customer service at 1-800-677-0232 and ask a customer service rep to cancel your card account. Cardholders can also cancel an account by mail.
Be aware that if there’s a balance remaining on the canceled account, you are still required to make at least the minimum payment every month until the balance is paid in full. You will also need to update the payment method for any recurring charges linked to...
read full answer by Bogdan Roberts, Credit Cards ModeratorHow can I log in to my Home Depot Credit Card account online?
You can log in to your Home Depot® Credit Card account by going to the login page on the Citibank website and entering your username and password in the appropriate fields. Then, click the “Sign On” to access your online account.
How to Register for Online Access on your Home Depot® Credit Card Account
- Register your Home Depot® Credit Card for online account access. Click “Get Started” and enter your card number to verify your credit card account.
- Choose your Home Depot® Credit Card username...
How do I dispute a Home Depot Credit Card charge?
To dispute a Home Depot® Credit Card charge, log in to your Home Depot® Credit Card account and search for the transaction to dispute, or call Citibank customer service at 1 (800) 950-5114. Alternatively, the address to dispute a charge by mail is:
Citibank Customer ServicePO Box 6500Sioux Falls, SD 57117
Home Depot® Credit Card disputes are typically resolved within 30 days, though more complex issues may take a little longer.
How to Dispute a Home Depot® Credit Card Charge Online
- Log in to your...
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