Sydney Garth, Credit Cards Moderator
@sydneygarth
To freeze a Best Buy® Credit Card, log in to your account on the Citibank website or mobile app and navigate to “Citi Quick Lock .” You can also call Citibank customer service at 1 (888) 574-1301 and ask them to freeze your card, though it is much easier to lock and unlock a credit card on the app.
Freezing your Best Buy® Credit Card will temporarily prevent most purchases from being made with your card number, which can be convenient if your credit card is lost or stolen, or if you’re trying to control your spending. For lost/stolen cards, it’s also important to note that you won’t be held responsible for unauthorized purchases, thanks to a $0 fraud liability guarantee.
How to Freeze a Best Buy® Credit Card Online
- Log in to your account from the Citibank website or mobile app.
- Find the Best Buy® Credit Card and select "Lock Card" under the card name.
- Change the settings so that your card is in the locked
Locking your Best Buy® Credit Card will stop new purchases and cash advances, but it will continue to allow recurring transactions, balance transfers, payments, credits, returns, dispute adjustments, fees, and rewards redemptions. To start using your credit card at full capacity again, you will have to navigate to the Citi Quick Lock page and unlock the Best Buy® Credit Card.
Popular Credit Cards from Our Partners
People also ask
How do I dispute a Best Buy Credit Card charge?
To dispute a Best Buy® Credit Card charge, log in to your Best Buy® Credit Card account and search for the transaction to dispute, or call Citibank customer service at 1 (800) 950-5114. Alternatively, the address to dispute a charge by mail is:
Citibank Customer Service
PO Box 6500
Sioux Falls, SD 57117
Best Buy® Credit Card disputes are typically resolved within 30 days, though more complex issues may take a little longer.
How to Dispute a Best Buy® Credit Card Charge Online
- Log in...
How do I check my Best Buy credit card application status?
You can check your Best Buy® Credit Card application status online or by phone at 1 (888) 574-1301. For both methods, you’ll need to provide your application ID and ZIP code so that Citibank can match you to your application.
How to Check Your Best Buy® Credit Card Application Status Online
- Go to the Citibank application status page.
- Give your application ID and ZIP code when prompted.
- View your Best Buy® Credit Card application status: approved, denied, or pending.
In many cases, you...
read full answer by WalletHub, Financial CompanyHow do I use a Best Buy Credit Card before it arrives?
You can use your Best Buy® Credit Card both in-store and online before it arrives. The same applies to the Best Buy® Store Card, too. To make purchases in a Best Buy store, you’ll need to bring your ID, in order to verify your identity.
If you want to use this card online, you first have to save the card as your primary payment method in your Best Buy online account. After that, you’ll be able to make purchases on...
read full answer by Bogdan Roberts, Credit Cards ModeratorDid we answer your question?
Important Disclosures
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers. For full transparency, here is a list of our current advertisers.
Advertising impacts how and where offers appear on this site (including, for example, the order in which they appear and their prevalence). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Advertising enables WalletHub to provide you proprietary tools, services, and content at no charge. Advertising does not impact WalletHub's editorial content including our best picks, reviews, ratings and opinions. Those are completely independent and not provided, commissioned, or endorsed by any company, as our editors follow a strict editorial policy.