Sebi Mitchell, Credit Cards Moderator
@sebim
The Macy's Credit Card payment address is:
Macy's American Express Card
PO Box 9001108
Louisville, KY 40290-1108
When paying Macy's Credit Card bills by mail, be sure to submit either a check or money order for the payment amount. Citibank does not accept cash.
Tips for Mailing Macy's Credit Card Payments
- Include your credit card number on your payment to avoid any processing delays.
- Send only one check or money order per billing.
- Allow enough time for Citibank to receive your payment on or before the due date, or it will be considered late.
- Send your payment via overnight mail, if necessary. The Citibank overnight payment address is:
Macy's Overnight Delivery/Express Payments
Macy's Card and Macy's American Express Card
6716 Grade Lane
Bldg. 9, Suite 910
Louisville, KY 40213
Mailed payments take the longest to process of all the available credit card payment methods. Alternatively, you can submit a payment from your online account, through the Citibank mobile app, or by calling customer service at 1-888-257-6757. Macy's also allows payments at your nearest Macy's store.
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