Chip Lupo, Credit Card Writer
@CLoop
Southwest Premier Card purchase protection covers the damage or theft of eligible purchases for up to 120 days after the purchase date. Purchase protection will reimburse Southwest Premier Card cardholders for up to $500 and up to $50,000 per cardholder.
How to File a Purchase Protection Claim with the Southwest Premier Card
- Call the Benefit Administrator at the number on the back of your card, or the number in your card’s benefits guide, within 90 days of the incident.
- File a police report within 48 hours of the incident, if the item was stolen.
- Submit a completed claim form within 120 days of the incident.
- Wait for a decision. Chase will notify you of a decision once your claim has been processed. This could take Chase up to 15 days.
- Get reimbursed for the cost of repairing or replacing the item if your claim is validated by the Benefit Administrator.
Be aware that not all items are covered by the Southwest Premier Card purchase protection benefit. To see which items are covered by this perk, check the guide to benefits that came with your credit card.
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read full answer by Chip Lupo, Credit Card WriterHow does Chase credit card purchase protection work?
Chase credit card purchase protection covers you for up to $50,000 annually for lost, damaged, or stolen items. Claims must be filed within 120 days of the incident in order to be eligible. Protection covers the cardholder and the recipient of items purchased as gifts on an eligible Chase credit card.
When you file a claim, Chase will either repair or replace the item, at the Benefit Administrator’s discretion. In some cases, you will be reimbursed...
read full answer by Maria Adams, Credit Cards ModeratorDid we answer your question?
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