leela_vatsala, Member
@leela_vatsala
To avoid the annual fee on your American Express Platinum card, you should aim to cancel your card within 30 days of the closing date of the billing statement in which the fee is charged.
If you wait more than 30 days after the statement closing date, the annual fee becomes non-refundable, and you’ll be responsible for paying it. Make sure to check your billing statement and cancel before this window closes to avoid the charge.
Please note that this policy may not apply if your billing address is in the Commonwealth of Massachusetts at the time you close the account.
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How do I get my American Express Platinum annual fee waived?
You might get your American Express Platinum card annual fee waived if you call customer service at (800) 452-3945 and mention that you’re considering closing the account due to the cost, though it’s not guaranteed to work. If you want a fee waiver due to hardship, consider applying for the Amex financial relief program.
You can also get the $895 annual fee waived on the Morgan Stanley version of the American Express Platinum card if you have a Morgan Stanley Platinum CashPlus...
read full answer by Scott Russell, MemberHow can I downgrade the Amex Platinum card?
You can downgrade the American Express Platinum card by calling customer service at (800) 528-4800. Alternatively, you can log in to your online account and reach out to customer service through the chat feature. Just keep in mind that as a American Express Platinum card cardholder, you can only downgrade to the American Express® Gold Card or the American Express® Green Card.
What to know about the American Express Platinum card downgrade:
- To downgrade the American Express Platinum card, call customer service at (800) 528-4800 or the number you see on the back of your card. You...
How do I cancel an American Express Platinum card?
To cancel an American Express Platinum card, call customer service at 1-800-528-4800 or log in to the American Express website and use the "Chat" icon at the bottom of the page to connect to a customer service representative. Cardholders can also cancel an account by mail.
Be aware that if there’s a balance remaining on the canceled account, you are still required to make at least the minimum payment every month until the balance is paid in...
read full answer by Sydney Garth, Credit Cards ModeratorDid we answer your question?
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