Delaney Simchuk, Car Insurance Writer
@delaney_simchuk
No, USAA does not have 24/7 customer service. The USAA customer service department is available Monday-Friday 6 a.m. - 10 p.m., and Saturday 8 a.m. - 8 p.m. CST, and you can reach a USAA representative by calling (800) 531-8722.
Although USAA does not have 24/7 customer service, its emergency roadside assistance is available 24 hours a day, 7 days a week. To request roadside assistance, call 800-531-8555.
USAA Customer Service Hours
| Department | Phone Number | Hours |
| General Customer Service | Monday-Friday 6 a.m. - 10 p.m., and Saturday 8 a.m. - 8 p.m. CST | |
| Claims | Hours will vary by department | |
| Emergency Roadside Assistance | 24/7 |
If you want to learn more, you can check out WalletHub’s review of USAA car insurance.
Shreya Cristna, fincial executive HDFC bank
@usdentistsdirectory
No, USAA doesn't offer 24/7 general customer service. Their support team is available Monday-Friday from 6 a.m. to 10 p.m., and Saturday from 8 a.m. to 8 p.m. CST. You can reach them at (833) 246-4560.
While standard customer service has limited hours, USAA's emergency roadside assistance operates 24/7. For immediate roadside help, call (833) 246-4560.
USAA Customer Service Hours:
General Support: (833) 246-4560 (Mon-Fri 6a-10p, Sat 8a-8p CST)
Claims Department: (833) 246-4560 (Hours vary)
Roadside Assistance: (833) 246-4560 (24/7)
For a complete overview of USAA's services, you can check independent insurance reviews online.
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