Delaney Simchuk, Car Insurance Writer
@delaney_simchuk
You can call Erie at 1 (800) 458-0811. Customer service representatives are available Monday to Friday from 8 a.m. to 11 p.m. and Saturday from 9 a.m. to 4:30 p.m. EST, and they can assist you with things like getting a quote or making changes to your policy. You can also contact Erie by logging in to your Erie online account and use the chat function, email customer service, or visiting a local agent.
How to Contact Erie
- Phone: Call 1 (800) 458-0811 to speak with a customer service representative.
- Online: Go to Erie's website and use the chat function.
- Mail: Mail your request to Erie at
Erie Insurance Group
100 Erie Insurance Place
Erie, PA 16530-1104. - In person: Visit an Erie agent at their office.
The best way to contact Erie representatives depends on what exactly you're looking to do. For instance, to file a claim, you can file online or over the phone. However, to cancel your policy with Erie, you have to call (800) 458-0811. Erie also has different numbers for the specific departments that can assist you with your policy or provide roadside assistance.
Erie Phone Numbers
| Department | Phone Number |
| Customer Care | |
| Claims | |
| Roadside Assistance |
To learn more, check out WalletHub's full review of Erie of Erie.
People also ask
What is Erie's claim time limit?
Erie does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Erie is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.
Your Erie car insurance policy likely requires you to report an accident “promptly” or “as soon as possible”. But even though you have to immediately report...
read full answer by Candace Baker, Car Insurance WriterCan I cancel my Erie policy online?
No, you cannot cancel your Erie insurance policy online, though you can cancel by contacting your local agent or by calling a Erie customer service representative at 1-800-458-0811. Erie insurance policies can be canceled at any time, with no cancellation fee.
How to Cancel Your Erie Insurance Policy
1. Gather the Right Information
To cancel your Erie policy, prepare the necessary details including your name, address, Social Security number, policy number, and...
read full answer by Delaney Simchuk, Car Insurance WriterHow much does Erie roadside assistance cost?
Erie roadside assistance costs about $10 per vehicle per year, and you can add it to your policy if you have collision or comprehensive insurance. Roadside assistance coverage from Erie can help you with lockouts, flat tires, mechanical breakdowns, dead batteries, and fuel delivery.
Erie Roadside Assistance Includes:
- Vehicle towing to the nearest service garage plus 20 miles
- Winching
- Battery jump-start
- Fuel delivery
- Locksmith service
You can purchase Erie’s roadside...
read full answer by Lilah Butler, Car Insurance WriterDid we answer your question?
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