Candace Baker, Car Insurance Writer
@candacebaker
Insurance companies in New Jersey have 30 days to 45 days to settle a claim after it is filed, depending on the type of claim. For all claims, insurers have 10 working days to acknowledge the claim and send the necessary paperwork.
Time Frames for Settling Insurance Claims in New Jersey
- All claims: 10 business days to acknowledge the claim
- First-party claims: 30 calendar days to either make a payment or provide you with written notice explaining the reason for the delay
- Third-party claims: 45 calendar days to investigate and make a payment
First-party claims are when you file a claim with your own insurance company, while third-party claims are filed with someone else’s insurance company when you are not at fault.
There are several factors that can affect exactly how long it takes for an insurance company to settle a claim. For example, claims involving serious or multiple injuries take longer to settle. Additionally, poor communication between the driver, insurance company, and insurance adjuster can slow down the process.
Still, you are entitled to an efficient settlement. If you think that your insurance company is violating the law or operating unethically, you can file a “bad faith” lawsuit, which may award you the original settlement amount with added interest and penalties.
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