Leif Olson, Car Insurance Writer
@leif_olson_1
Mercury is less reliable than the average insurance company. While Mercury's financial strength is above average, according to AM Best, its claims process and its customer satisfaction are less-than-ideal, according to analysis from J.D. Power and the NAIC.
Mercury's Reliability Scores
- AM Best Financial Strength Rating: A
- J.D. Power Claims Process Score: 830/1000
- NAIC Customer Satisfaction Score: 2.51
To learn more, check out WalletHub's review of Mercury.
People also ask
What is the Mercury NAIC number?
The main Mercury NAIC number is 16810. Mercury's NAIC number is the five-digit code given by the National Association of Insurance Commissioners (NAIC), which assigns numbers to authorized insurance providers in order to track customer complaints and ethics violations across state lines.
With Mercury's NAIC number, anyone can learn more about the company’s financial data, the kinds of complaints that have been filed by customers, and any enforcement actions taken against the company. Customers...
read full answer by Candace Baker, Car Insurance WriterWhat rating does Mercury Insurance have?
Mercury has a rating of 3.8 out of 5 from WalletHub's editors, based on factors such as pricing, coverage options, customer reviews and watchdog-group ratings. For example, Mercury has a rating of A from AM Best, meaning it's financially strong and in a good position to pay out claims.
Mercury Insurance Ratings
- WalletHub Editors: 3.8/5
- AM Best: A
- D. Power: 3
- NAIC: 2.48
- BBB: N/R
- Moody's: A3...
How do I file a complaint about Mercury?
To file a complaint about Mercury, go online and submit your issue to the Better Business Bureau as well as your state's insurance regulator, then write a review of Mercury on WalletHub. This will either allow Mercury to fix their mistake or it will warn other consumers of potential problems with Mercury's service.
How to File a Complaint About Mercury
- File a complaint with the Better Business Bureau (BBB). Use the Bureau's...
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