The Nationwide phone number is 1 (877) 669-6877 for general customer service, and customer service representatives are available Monday to Friday, 8 AM - 11 PM ET, and 8 AM - 11 PM ET on Saturday and Sunday. You can also contact Nationwide by emailing customer service or visiting a local agent.
How to Contact Nationwide
Call 1 (877) 669-6877 to speak with a customer service representative
Go to Nationwide’s website and use the chat function
Mail your request to Nationwide at Nationwide Headquarters / One Nationwide Plaza / Columbus, Ohio 43215-2220
Visit a Nationwide agent in person if there is one nearby
Exactly what you’re looking to do will determine the best way to contact Nationwide. For instance, to file a claim, you can file online, over the phone, or through the Nationwide mobile app. However, to cancel your policy with Nationwide, you will most likely need to call 1 (877) 669-6877.
Nationwide does not have a set time limit for filing claims and will consider a claim even if it is filed months or years after the incident occurred. However, Nationwide is more likely to deny a claim if the delay was unreasonable or if it compromised their ability to investigate.
Your Nationwide car insurance policy likely requires you to report an accident “promptly” or “as soon as possible.” But even though you have to immediately report the accident, that does not mean you have to immediately file a claim. In fact, you can wait 1-10 years to file a claim, depending on your state’s laws and the type of claim you need to file.
It’s important to keep in mind that the longer you wait to file a claim, the more difficult it will be for your insurance company to investigate and approve it. Filing a claim as soon as possible helps to ensure that everyone remembers the details of the accident and the evidence is still intact, so your claim is less likely to be challenged.
Nationwide allows you to file a claim online, over the phone, or through the mobile app. If you have any questions, you can call customer service at 1-877-669-6877.
No, you cannot cancel your Nationwide insurance policy online because Nationwide requires all policies to be canceled over the phone (by calling at 1-877-669-6877). Nationwide insurance policies can be canceled at any time, with no cancellation fee.
To cancel your Nationwide policy, prepare the necessary details including your name, address, Social Security number, policy number, and driver’s license number. You may be asked to provide your new policy information if you are switching insurers.
2. Determine When Your Policy Should End
If you are switching insurers, it is best to have a small overlap between your old policy and your new one to avoid having a lapse in coverage. If you are selling your car, make sure your policy does not end before your car is sold.
3. Contact Your Insurer
The easiest way to contact Nationwide is to call them at 1-877-669-6877 and cancel your policy with a representative over the phone.
4. Confirm Cancellation
You should receive confirmation of your policy being canceled by mail or email. If you do not receive confirmation by the date agreed upon for the policy to end, contact Nationwide to verify cancellation.
Yes, Nationwide offers roadside assistance for customers who have an existing Nationwide auto insurance policy. Nationwide offers two roadside assistance plans, Roadside Assistance Basic and Roadside Assistance Plus, and both plans cover up to 6 rescues per year.
What Nationwide’s Basic Roadside Assistance Covers
Flat tire change
Lockout service up to $100
Nationwide Roadside Assistance Plans
$1.83 per month
$3.50 per month
Up to 15 miles
Up to 100 miles
Tire Change, Jumpstart, Fuel Delivery
Trip Interruption Coverage
Reimburses your expenses up to $500
Nationwide Roadside Assistance generally costs less than memberships with auto clubs like AAA. The exact cost of roadside assistance from Nationwide will depend on where you live, what type of car you drive, and other factors. Since it’s relatively affordable, Nationwide roadside assistance is worth it for any Nationwide customer who wants extra protection when driving.
To purchase roadside assistance from Nationwide, call 1-877-669-6877 to speak to an agent.
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