How do I unfreeze my Experian credit report?

You can unfreeze your Experian credit report by logging into your account on the Experian website, navigating to the Help Center, clicking “Manage security freeze” under “Quick actions” and toggling your freeze status to “unfrozen.” You can also unfreeze your Experian credit report over the phone or by mail.

To unfreeze your Experian report over the phone, call 888-397-3742. You will then be asked to provide personal information including your name, address, Social Security number, date of birth, and email address so Experian can verify your identity.

To remove the freeze by mail, write to:

Experian Security Freeze
P.O. Box 9554
Allen
TX 75013

You must include your:

• Full name
• Social Security number
• Complete addresses for the past two years
• Date of birth
• Copy of a government-issued identification card, such as a driver's license
• Copy of a utility bill or bank statement

When you submit your request to unfreeze your Experian credit report, you can select either a temporary or permanent freeze removal. For a temporary removal, you can provide the start and end dates for your desired time frame. This is particularly helpful if you want to apply for new credit but want continued identity protection after your application is approved.

All actions related to credit freezes – whether you are placing or removing them – are free of charge. You can read more in our guide on how credit freezes work.