Dan Whitmer, Rewards Programs Analyst
@dan_whitmer
You can reach Amazon customer service by calling 888-280-4331, available 24/7 for any questions, account issues, or membership concerns. You can also request a callback through the Amazon website to avoid waiting on hold, or contact them via live chat.
How to Reach Amazon Customer Service Online
- Visit amazon.com and log in to your account.
- Click on your name in the top-right corner to open the account menu.
- Select the "Customer Service" option.
- Choose "Prime," then click "Join Prime."
- Click "I need more help" to continue.
- Pick your preferred option — start a live chat with support or request a callback to avoid waiting on hold.
Following these steps will help you contact Amazon customer service online when you need assistance.
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