Bank of America Checking Accounts

I would not recommend Bank of America. I will be closing my account soon. I've been with BOA for about 15 years. I Disputed a transaction from a person that does not even have a license to cut hair, which I didn't know until later. I Disputed the transaction because she told me that for a Brazilian Blowout she would charge me 200.00 when she finished she charged 400.00 something. When I contacted BOA was told was going to get a provisional credit until the investigation was completed. I received a letter that BOA was taking the temp credit because found this in favor of the other client. They told me that when I signed the the receipt of service that means I agree to paid them. I told bank she over charge me and did a lousy job. My hair started falling out. I can't believe BOA flavor the other client. The service I'm getting from this bank sucks and I'm taking my business somewhere else. Stay away from this bank no wonder everytime I go to the bank the bank it's always empty they have no clients. The Fraud or Dispute department don't want to invest time and money doing a full investigation That's why they close cases with the same respond.

Despite having a good credit score and paying off two vehicles without issue through BOA, they still saw fit to not allow me to open a business banking account. This is not the first time they've overlooked my good history with them and other creditors, and denied me a service without good reason. There is no such thing as relationship or customer appreciation with them. The first time I just shrugged it off but now I realize that there's a real problem and pattern. They can negatively affect you without an explanation or logical reason. I've always been told to try to stay away from the mega banks as much as possible and deal with the smaller banks and credit unions which deal with you in a much more logical, personal, professional, and fair manner. Now I see why that's such great advice.

This bank is awful. I made a cash deposit in one bank of america ATM, but the machine didn’t complete my deposit transaction. After 15 min inside my car waiting the ATM finish my transaction, I called to ATM support.
The agent said “it’s normal, but don’t worry because the machine will finish the process by itself and you will have your money today or tomorrow”. Now, after 7 days without my money I’m still waiting for the bank “experts” resolution. That is ridiculous!!!. Looking for a lawyer and for sure, terminate all my activities in the cramp bank.

Hi I love this bank it was easy to do business with them today . I inquired about opening a new checking account and the banker was very nice , professional and walked me through the process.

Well I have been a customer for many years however that’s about to change. I am a yacht broker and we do millions of dollars in wire transfers yearly. On Tuesday morning 12/6 we had a small wire of $12,925 arrive however despite me calling several times as of now 12/8 afternoon the funds are still not in my account.
They said they needed to verify some stuff but was everything they already had on record for me. It seems that they can just take $12,925 from me and keep it till there good and ready to let me have my own money. Where I come from they call that stealing so needless to say I will be finding another bank asap.

One of the worst costumers protection banks in the USA , from when you have your id identity stolen and stolen money yet found you at fought for it even when you attached the police report along with the detectives number , making you even submit claims to costumers financial protection bureau , actually fix there mistake, and you have to fight to get your hard earned money back , still fight for it 3 months later

Bank of America MIGHT be better for some people but it is just too big to be a person's bank; the branch I try to do business with is totally unpersonal, directing you to the app all the time, don't ever have time for any bank problem, (even to order checks and there are more than an hour to order them) You are just a number and are treated like it, no human interaction at all, if you have a substantial amount of money in the bank you are treated totally different than a real life person. they will "ask" you to get a credit card but that's the end of their involvement with it (the card was delivered under a rain storm and the papers that came with it were all wet and destroyed and when I went to the bank was directed to "call the number in the card", they did not wanted to deal with it) so I cut it all up and threw it all in the garbage. Seems to me I'm not big enough to be treated like a human at the bank. If you are looking for a financial institution that treats you like a human and want and needs help some times with financial (bank) problem, then Bank of America (IN MY OPINION) is NOT it.

I received payment for my totaled car from Progressive and BOA placed a 6 day hold on the cashier's check from Progressive. This is CRAZY!!!! Really BOA. I customer needs those funds available to purchase a new vehicle. Now I am out rental car fees another week. I will move my business once this transaction is completed. I have banked at many banks and never had a check from a large corporation placed on hold. Bad banking practices. You just want to earn some interest on the money deposited.

The worst bank ever!!!! I banked with them for 17 years, they closed my account without notifying me, not giving me a reason. My direct deposit hit the same day that my account was canceled and they told me they will mail my funds out Dec14th won’t give me any answers

This bank is the worst bank to do business with. This is why there’s only a few around. Customer needs to pay attention to their checking account. Too many irregularities & too many misinformation given to you by their supervisor when asked to speak with one. Try to find a bank that is honest with your hard working money. DO NOT USE BOFA.