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B of A is horrible because: they charge their customers 8 dollars to cash a check on their own account. My 86 year old mother, unable to get around, can't enter the bank herself much less drive there is charged 8 dollars for me to cash her checks. Yes she writes them in my name. I've explained to the teller, she's outside. Horrible people. Anderson, SC. 2 branches, slow as molasses
Bank of America shame on you! I was in the Hospital Dec 30th thru Jan 5 2018 and 2019 which my wallet was stolen while in the hospital and gaves you proof and yous took 849.00 out of my account 2mths later. Your Reps made a mistake and I suffer the consequences for their mistake. Bank of America claims I was using the card. How in the hell did I if i was in the hospital ? Bank of America rob my rent money and bill money. With all the proof I have given police reports, Hospital stay info which was very personal, and bank statements. Yous took the wrong money out instead of what was stolen from me. Now its been under review investigation for a long time and yous havent updated me with whats going on. Bad service! Thanks for making me behind in bills and rent. Itll be nice if Bank of America can talk to my landlord and explain they messed up. I get a small amout of money once a month just to survive and yous made it difficult for me at a difficult time in my life. Lets see in a week if yous are able to hear me talk after I get a Condylotomy surgery which my Jaw and mouth will be wired shut for 3 or 4 weeks do yous need fuckin proof for that too ? Because i will fax it to yous too. I'd highly will appreciate some kind of movement with my case being reviewed a litte faster because of Bank of America mistakes. Thanks for putting me through hell !…show more
This is the worse bank and worse customer service. BUT they are number one at ripping you off. Back in March 2018, they start charging my daughters with monthly fees, even though they told us that it was free for students. I spent 2 hours on the phone trying to fix it. We got disconnected and they didn't have the decency to call me back to finish updating my daughters profile to be able to have students status ( Students status that they had for the past 5 years). They said they wanted to update their date of birth, like it's something that changes. It is a shame. I am definitely motivated to move their account to another bank. If it was possible to put 0 star, I would.…show more
Ive been with Bank of America for the past 10 year and now i fed up with their under mining over draft fee tactics. Their worse then a thief in the night then smile in your face! smh...Processing cashed checks at 11:59pm only to hit you with and over draft fee at which you can't transfer moneys because your sleeping (thief in the night) and to top it off your check for the week comes in direct deposit at 12am mid why can't the payment correct it self done (Not for Thief of America! oh i mean Bank of America) I done with them closing my accounts.…show more
Please,ppl dont put tou money [email protected] they will take you money and rob you please get it out a soon you can some of my irs money was take 2514 money the i need it for my kid to start day,care im a single mom no working and they took the money so i can put my kid school so i can,work but they decide to take it without letting me know it suck now i cant even pay my rent this month it suck get it out…show more
I just opened an account a week ago and I am already having a horrible experience. I deposited a check through the mobile app and they put a hold on it for 10 days. I have never had to deal with this. They told me multiple lies and told me there is no way to cancel the deposit. I made the deposit on Friday and was told as long as I did so before 9pm it would be available the following day. I was first told it would be available on Saturday. On Saturday they said Monday at 9am. I called on Monday and was first told Tuesday then they said the system was unable to read the check so I would need to go into a branch. I get to the branch and they tell me to call customer service and have them cancel the check so that they can just cash it. I called and customer service tells me that I have to wait until Friday which makes a week.…show more
They have a way of redoing my transactions to get more overdraft fees out of me. When I check my balance, online, all of the transactions change, in order, which causes multiple overdraft fees. Thieves!
what a piece of garbage bank! This is the second time they have changed the rules of my accounts and added mysterious fees draining all my money. TWICE i have set up a basic fee-free account to save my money in, and TWICE fees started after a couple years...chiseling away at the balance. I NEVER received any notification about this by email or letter. They are sneaky shady snakes in the grass that will improve their bottom line from your hard earned money.…show more
Abysmal experience with BofA. I've been a customer since 2011, and I can honestly say I've never had an acceptable interaction with customer service. Additionally, I was charged $25 per month without warning because my savings account was barely beneath the BofA "threshold" balance. As if that's not enough, I tried to dispute a scam transaction and was told there was nothing BofA could do about it. Two of my friends made the SAME scam transaction and were BOTH fully refunded (they use Wells Fargo and Chase Bank). Thus, I will definitely be switching to another bank.…show more
My experience with the branch in Houston, Texas is awesome. The tellers know me on a first name basis. I haven't had no bad experience with Bank of America. Keep up the great work!! The tellers and personal bankers are always there to assist and help. Mrs. James is my favorite personal banker out here in Houston. They really know their customers who come on a regular basis to the branch. I receive great treatment from those at this location and others out here in Houston.…show more
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.