Bank of America Checking Accounts

I have made a check deposit online via the BoA App from my account at Fidelity. The bank said it will put a hold on the deposit for 10 calendar days. Meantime I noticed that the funds have already been withdrawn from Fidelity. What is BoA doing with my money for 10 days??? It is just plain unacceptable!

HORRIBLE, HORRIBLE bank. I deposited a check ($18,000), they reversed the deposit the next day, and kept the check. So now I don't have the money or the check. They won't give me the check back to deposit it elsewhere, so they have just STOLEN $18,000 from me.

I only hope this Bank goes out of business soon.

Bank of America should be put out of business.They racially profile and hold customers money. The business practices need to be scrutinized and or they need to be shut down.

I have had Bank of America for 20years. Recently I opened my son an account and experienced the worst service. Customer Service told me to hang up and call back because they couldn't help me. Then told me to go to the office. I show up at the office to be rejected. All we wanted was a debit card to an already opened accout. I am extremely dissatisfied that they were unwilling to help.

I have banked with Bank of America for the better part of 3 years. I have NEVER had an NSF in that time. Recently, however I failed to add a withdrawal and was short $5 (transaction was $25, I had $19 and some change). I called to find out if as a one time courtesy they would reverse the $35 fee, as I had a pending $200 deposit on the account. Not only was I informed that they would not reverse the one time fee, I was advised that they had returned the transaction. So, for a $5mistake it will cost me over $80 in fees between the bank and the originator. This is not the first time I have received horrible customer service at Bank of America. In October I was hospitalized with Covid in and out through the month of January. My direct deposits weren’t coming in because I was on short term disability which had not posted. Because I did not have any deposits on the account for two months Bank of America charged me a $12 fee on my account. When I inquired about this again I was denied a reversal. This bank cares NOTHING about the little
guy. They should limit their services to Corporate
because clearly that’s all they care about.

I wish I could give them a 0 but not an option. I am only writing this review for others as their business account customer service is outrageous. Every time I call i'm on hold waiting for call to be answered for 45 min and then I don't even get the business department so they have to transfer me and I have another 45 min wait even though I am calling the direct business number. Seriously save yourself a lot of stress and do not go with this bank. It's been like this for the last 5 years. Today I finally closed my account and am so relieved to not have to go through this again. Also their credit card fees through merchant services are outrageous and had a lot of hidden fees. I was paying $50/month in fees and only have 5 customers (processing about $450 a month). What a nightmare this has been!