I deposited a check but incorrectly entered wrong amount called back next day being told it will correct itself indeed in did but put the deposited check on hold for 10 days even though the check got cashed out two days later by the bank. Called associate being told it is the normal process. First, don't enter wrong amount as it will not correct and reject in the first place. Second, it will put the deposited check on hold for 10 days even though bank cashed out already. Third, bank of America has very poor customer service and so-called process, Third, avoid this bank by all means in the future.
show more
show less
Product: Bank of America Checking
Comment
0
0
atozinc @atozinc
Absolutely HORRIBLE bank! I've been a long term, loyal customer and they REFUSE to reverse the 35.00 over draft fee. I made a deposit 2 days prior to cover the check that I was aware that was going to clear. They INTENTIONALLY held back my transfer from another bank to NAIL ME with the 35.00 fee. This is a very dirty secret that banks do to customers. They will hold back deposits to make checks cause an over draft fee so they can make millions in over draft fees. I have been through 3 people as I sit here typing this, and on hold for 46 minutes and 57 seconds. I was intending on making a very large deposit into this account, and they REFUSE to reverse this 35.00 fee that they INTENTIONALLY caused. DO NOT bank with them. I will now be opening a new account with a Credit Union and depositing my large deposit of approx $100,000.00 over a 35.00 over draft fee that they INTENTIONALLY caused by purposely holding back my transfer to cover the check. I was on the phone for a total of 60 minutes and 11 seconds, spoke with FOUR people, and they REFUSED to reverse the 35.00 fee that they INTENTIONALLY caused. Folks, do not bank with Bank of America, bank with Credit Unions, or ANY other bank!
show more
show less
Product: Bank of America Checking
Comment
3
0
Tyson Christman @tysonchristman
As a BofA member for a year, I can happily say I am closing my account and never looking back. They don't care much about their customers. They also will run you dry with overdraft payments, even if the overdraft is only a few dollars. They also claim to pay off your overdraft (hence the fee) but not once did they do that, as a matter of fact, they told me that they couldn't do that, nor would they return the charges. There are other things, but this was the biggest no-no to me. I am very happy with my decision to leave BofA, and it has saved me a lot of hassle and money, I would recommend the same to anyone!
show more
show less
Product: Bank of America Checking
Comment
1
0
wamnascar6 @wamnascar6
This bank is. TOTAL disappointment for SENIORS!!! Next time when I am at my dad's 86 YEARS OLDS I am CLOSING ALL HIS ACCOUNTS WITH THIS AWFUL BANK....? He does NOT do online banking..The banks are NEVER open to talk to somebody!!! YET you sponsor major sporting events...
show more
show less
Product: Bank of America Checking
Comment
1
0
Virginia Juarez @vrae27
I can honestly say this bank is definitely the worst. I'm am constantly having issues with them and they just don't care. The first issue I had with them is they allowed my mother to open a credit card under my name when I was 12 years old and when I tried to ask for the credit card they wouldn't allow me to get one even though it was under my name. They didn't care and didn't even bother to help me out with that when I shouldn't have filed a law suit against them for that. This bank is the worst DO NOT BANK HERE!
show more
show less
Product: Bank of America Checking
Comment
1
0
cheryll428 @cheryll428
Bank of America Customer Service is useless nowadays. I tried to make a transfer to my other Bank of America account and I made a mistake tapping the Bank of America credit card account instead. I called Bank of America Customer Service to cancel the payment since they can see all my accounts including my Bank of America credit card that my credit card already show I already overpaid them for the past few months. Per Customer Service, they can't help me because it's my fault (ridiculous reason). I was advised to call my credit card to do the stop payment, Credit card department said they can't do anything since it didn't post yet. I called back again to the debit card department and informed them about what the credit card told me. The customer service told me that they will charge me for stop payment because it's my mistake and that it's not guaranteed. Until now they can't credit my debit for more than 30 days. Supervisor can't do anything also. Bank of America is robbing their own members nowadays.
show more
show less
Product: Bank of America Checking
Comment
1
0
elenascott1224 @elenascott1224
Don’t click the wrong account next time? They’ll transfer the funds once it posts. You just have to ask. It’s your fault you clicked the wrong account.
show more
show less
Comment
0
0
taweelloay @taweelloay
Hello I’ve been going through a hard time dealing with Bank of America. I’ve been robbed and $2000 were taken from my account and never given back. As a customer that been nothing but loyal to Bank of America and they know what is going on with my account and yet they refused to dispute an overcharge fee from my account. I’m sorry but my experience with. Bank of America is extremely terrible and my money is safer home than Bank of America. I will make sure my $2000 will be refunded to me bc it’s not fair at all and just like you couldn’t forgive me for an overdraft fee I will not forgive Bank of America for not protecting my money. Thank you for destroying my account. At this point money gram and Bank of America are responsible for my missing money from my account not my closet bc if it was in my closet I’d still have the money on me. Such a shame and when I call I’m treated poorly bc my account is in the negative expecting me to cover it after it being taken from my account. I was legally Robbed. I want my $2024 back plz bc just like you can’t forgive me for an overdraft fee I will not forgive you for my $2024
show more
show less
Product: Bank of America Checking
Comment
0
1
cheryll428 @cheryll428
Yes Bank of America is useless now. They used to have a good customer service but lately all they do is robbed their own customers.
show more
show less
Comment
0
0
Amanda Hagar @amandahagar39
I have had the my account since I was 16 I’m 39 now. I ended up -40 an got charged $35 an they won’t reverse it because I was 15 minutes after the deadline to put the money in the account. An it was the same day it went negative.
show more
show less
Product: Bank of America Checking
Comment
0
0
perezjoey704 @perezjoey704
They suck. I’m currently an account holder and I have to call almost every week cuz stupid charges that always go in my account and end up not being able to get my money back. I don’t recommend anyone to Bank of America. They’re really really bad not worth the stress
show more
show less
Product: Bank of America Checking
Comment
0
0
jenngoldring @jenngoldring
Bank of America is the worst bank I've ever dealt with. I've been a customer for over 20 years and they keep changing their policies and doing ridiculous things. I think they are thieves and take advantage of people. A good example is I wrote a check into my account from another bank. Bank of America put a five day hold on the check before it credited my account. The check completely cleared my bank that night. They like to tell you that's just how it works, but I spoke with someone at my other bank and they said it was not actually true and that if the money clears their bank the other bank has it. Bank of America then holds thousands of dollars in limbo so they can earn interest off it and screw their clients. They do not care about people at all. They only care about the bottom line. I will be closing my accounts with them and will never recommend them to anyone.
show more
show less
Product: Bank of America Checking
Comment
0
0
Review Bank of America Checking Accounts
Bank of America Checking Accounts Q&A
Get answers to your questions about Bank of America Checking Accounts below. For more general questions, visit our Answers section.
Yes, Bank of America gives you the possibility of overdrafting your account at an ATM. When withdrawing the money you'll need to accept the terms and you'll receive a receipt with confirmation of your agreement. Please note that you will be charged a $35 fee per withdrawal.
As per the bank's overdraft policy, regardless of the amount of money in your account, you may be able to authorize an overdraft and access cash at a Bank of America ATM. You'll pay a $35 Overdraft Item fee for the ATM withdrawal unless you deposit money to cover your overdraft by the end of the business day.
According to the bank's overdraft policy, if you authorized an overdraft, you will be able to withdraw emergency cash at a Bank of America ATM, even if you have no funds in your account.
We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Actual terms may vary. Before submitting an application, always verify all terms and conditions with the offering institution. Please let us know if you notice any differences.
Ad Disclosure: Certain offers that appear on this site originate from paying advertisers, and this will be noted on an offer’s details page using the designation "Sponsored", where applicable. Advertising may impact how and where products appear on this site (including, for example, the order in which they appear). At WalletHub we try to present a wide array of offers, but our offers do not represent all financial services companies or products.
Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by any issuer.
Want more options?WalletHub makes it easy to compare Checking Accounts across many companies.
