Bank of America

The Bank of America credit card customer service phone number is (800) 732-9194. To speak with a live Bank of America credit card customer service representative, enter the last four digits of your SSN or account number, then press 0 to skip the intro menu, and say “Service” when asked to describe your reason for calling. Say “Service” again if asked twice, then press “4,” and you'll get to a live person.  

The standard menu options when calling Bank of America credit card customer service are 1 for fee-related questions, 2 for disputing charges, 3 for reporting suspicious account activity, and 4 for all other inquiries. If you don't press anything after entering your account info, the automated system will list the most recent payment received, balance activity, available credit for purchases and cash advances, and rewards balance. Offers for new credit cards or balance transfers will be listed as well. Press 0 at any time to skip this info.

Live customer service is available 24/7 for lost or stolen credit cards. Automated customer service is available 24/7 for existing Bank of America credit card accounts.

Bank of America credit card customer service number and more:

1. Live Customer Service: (800) 732-9194. After entering your account info, press 0 and say “Service” when prompted to describe your reason for calling. You might be asked a second time—just say “Service” again and another menu will be prompted. Press 4 for “all other inquiries.”
2. Automated Customer Service: (800) 732-9194. Enter last 4 digits of SSN or account number. The menu will automatically list recent payment info, balance, available credit, rewards balance and more. Press 0 at any time to skip.​​​​​​​
3. In-Person Credit Card Support: Schedule an in-person appointment online by logging into your account and selecting “Schedule an appointment” on the right side under “Activity Center.” Choose the bank branch, date, time, and discussion topic. ​​​​​​​
4. Secure Message Center: Log in to your account online and select “Help & Support.” Then click “Contact Us” and select the topic you wish to discuss. If email is an option, you can select the “Email” button and receive a response within 2 days.​​​​​​​
5. Lost or Stolen Credit Card: (800) 732-9194. Say “lost or stolen credit card” when prompted to describe your reason for calling. The most recent charges will be listed so you can confirm which are valid. You'll be transferred to a live representative to reissue your card or close the account.​​​​​​​
6. Fraudulent Charges on Credit Card: (800) 432-1000. Call if you suspect fraudulent activity on your credit card account.​​​​​​​
7. Customer Service on Social Media: You can send them a direct message using @BofA_Help on Twitter. Or, select the “Send Message” button on their FB page. Hours are 8am-9pm M-F, 8am-8pm Sat, and 8am-5pm Sun (ET). Just don't include your SSN or account number.​​​​​​​
8. Credit Card Activation: (800) 276-9939. You'll be asked to say or enter your account number, SSN, zip code, or the phone number connected with your account.

As you can see, there are several ways to get in touch with Bank of America for credit card customer service. You can also access FAQs through BofA's mobile app. And BofA tends to score high in customer satisfaction, so it's likely you'll have a positive experience.  

You can check your Bank of America credit card status online. Unfortunately, there is no Bank of America credit card status phone number. But if you have trouble checking online, you could try to call customer service at (800) 732-9194.

In order to see whether your application is approved, denied or still pending, you'll need to give some basic personal information like your zip code and the last four digits of your Social Security number. This ensures that Bank of America can match you to your application. You can check your application status as often as you like, as it's free and quick.

How to check your Bank of America credit card status:

1. Go to Bank of America's application status page.
2. Enter your last name, date of birth, last four digits of your Social Security number and zip code.
3. Click “Submit.”

You'll now be able to see any applications you've submitted and whether they have been approved or denied yet. If your application is still pending, don't worry. It may take up to 30 days from when you submitted your application to receive a decision. If you are approved, you can expect your card in 7-10 business days. But if you're denied and think you can justify why you should be approved, you can call customer service and ask for reconsideration. 

You can set a Bank of America travel notice online, in the Bank of America app, or by phone at (800) 432-1000. Although Bank of America allows you to set an online notice, it doesn't require you to do so. You only have to make sure your bank has your email address and mobile phone number so you can be reached while you're traveling, if suspicious activity is detected.

Here's how to set a Bank of America travel notice:

1. Log in to your Bank of America online account.
2. Click on the “Help & Support” tab.
3. Click “Set Travel Notice.”
4. Enter your destinations and travel dates.
5. Select which BofA cards you will be taking.
6. Provide a contact phone number and any additional details you want to mention.
7. Submit your notice.

If you'd rather submit your travel notice through the Bank of America app, you can find the option under the card settings menu. And if calling is more convenient for you, you can dial (800) 432-1000, enter your card number, and then tell the representative you'd like to set a travel notice. This also happens to be the number you should call if you forget to set a travel notice and BofA puts a hold on your account.  

Bank of America balance transfer offers allow you to shift several types of debt. Options include auto loans, student loans, mortgages, small business loans and payday loans. You just can't transfer debt between BofA products.

Balance transfers take at least 14 days to complete. Initiate your transfer as soon as possible because the intro APR period starts as soon as you open your account. When the intro period ends, any remaining balance will accrue interest at the card's regular APR.

Today's Bank of America balance transfer offers:

• BankAmericard® credit card: Intro APR of 0% for 18 billing cycles for any balance transfers made in the first 60 days. 3% (min $10) balance transfer fee. 12.99% - 22.99% Variable regular APR.
• Bank of America® Customized Cash Rewards Credit Card for Students: 0% for 15 months intro APR on balance transfers made within 60 days of account opening. 3% (min $10) balance transfer fee. 13.99% - 23.99% (V) regular APR.
• AAA Credit Card: 0% for 12 months intro APR on balance transfers. 3% (min $10) balance transfer fee. 13.99% - 23.99% (V) regular APR.
• World Wildlife Fund Credit Card: 0% for 15 months intro APR on balance transfers. 3% (min $10) balance transfer fee. 13.99% - 23.99% (V) regular APR.
• U.S. Pride Credit Card: 0% for 15 months intro APR on balance transfers. 3% (min $10) balance transfer fee. 13.99% - 23.99% (V) regular APR.

So, there are a few very good Bank of America balance transfer deals. Keep in mind, however, that you will need good or excellent credit to qualify for these cards, and you need to be a student to get the limited version.

One of the best Bank of America credit card promotions is a 50,000 points initial bonus from Bank of America® Premium Rewards® credit card. The best Bank of America credit card promotion for cash back is $200 for spending $1,000 in the first 90 days with Bank of America® Customized Cash Rewards credit card. It also has a $0 annual fee and gives intro APRs of 0% for 15 billing cycles on purchases and 0% for 15 billing cycles for any balance transfers made in the first 60 days, followed by a regular APR of 13.99% - 23.99% Variable. The balance transfer fee is 3% (min $10).

If you're looking for a Bank of America credit card promotion for financing, the BankAmericard® credit card will give you 0% intro APR on purchases for 18 billing cycles and balance transfers for 18 billing cycles for any balance transfers made in the first 60 days, followed by a regular APR of 12.99% - 22.99% Variable. There are a few more cards worth your attention, too.

Here are the Bank of America credit card promotions:

• 50,000 points for spending $3,000 in the first 90 days: Bank of America Premium Rewards credit card
• $200 cash bonus for spending $1,000 in the first 90 days: Bank of America Cash Rewards credit card
• 25,000 points bonus for spending $1,000 in the first 90 days: Bank of America® Travel Rewards credit card
• 0% intro APR on purchases for 18 billing cycles and balance transfers for 18 billing cycles for any balance transfers made in the first 60 days (3% (min $5) balance transfer fee): BankAmericard credit card
• $200 cash bonus for spending $1,000 in the first 90 days: Bank of America® Customized Cash Rewards Credit Card for Students
• 25,000 points bonus for spending $1,000 in the first 90 days: Bank of America® Travel Rewards Credit Card for Students

You'll need to have excellent credit or be a college student to get one of these Bank of America credit card promotions. The cards also come with more than just their sign-up perks. They offer rewards on all purchases, for one thing.

For example, the Bank of America Premium Rewards credit card gives 2 points / $1 on travel, and the Bank of America Cash Rewards credit card gives 3% cash back in the category of your choice and 2% on groceries and wholesale clubs (up to $2,500 spent per quarter in those categories combined). And most cards give you even more rewards when you have a Bank of America checking or savings account.

If you have bad credit, there's still a BofA card for you. You can get the Bank of America® Customized Cash Rewards Secured Credit Card, which has a $0 annual fee. You make a security deposit of $300 and receive a credit line equal to that amount.