Chip Lupo, Credit Card Writer
@CLoop
To talk to Bank of America customer service, call (800) 432-1000 and then enter the last 4 digits of your Social Security number, press 0 and say "service." This process will get you in contact with a live Bank of America representative who should be able to answer your questions or direct you to the appropriate department.
How to Talk to Bank of America Customer Service by Phone
- Call the Bank of America customer service department at (800) 432-1000.
- Enter the last 4 digits of your Social Security number.
- Press 0.
- Say "service."
- Speak to the live representative.
If you can’t or don’t want to talk to Bank of America customer service over the phone, you can also contact them online or at a local branch.
Depending on the type of financial product you are calling about, there may also be a more specific number for you to call than the general Bank of America customer service phone number. Below, you can find more details about the best number to call for various products.
| Type of Product | Bank of America Phone Number |
| Credit Card | |
| Auto loans | |
| CDs & IRAs | |
| Checking & Savings | |
| ATM |
While calling these individual numbers could speed up the process, you should ultimately be able to get help with inquiries about any product through the main Bank of America customer service number.
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Does Bank of America have 24-hour credit card customer service?
Yes, Bank of America does have 24-hour customer service for credit cards. To reach live customer service representatives at any time, call either (800) 732-9194 or the number you see on the back of your card. Additionally, you can schedule an in-person or phone meeting with a Bank of America representative online or through the mobile app.
Depending on the product or service you’re interested in, you may also find an online chat option. You’ll see a link...
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The easiest way you can apply for a Bank of America credit card is online or by calling customer service at (866) 751-1257. Alternatively, you can apply in person, by visiting a Bank of America branch.
Bank of America Credit Card Application Requirements
- Full name
- Address
- Phone number
- Email address
- Citizenship status
- Social Security number (SSN) or Individual Taxpayer Identification Number (ITIN)
- Country of residence
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Bank of America credit card approval odds are best for people with a good or excellent credit score of 700+, an annual income of $50,000+, and relatively little debt. Applicants will also need to be 18+ years old with a U.S. mailing address and an SSN or ITIN to get a Bank of America credit card.
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This doesn't work anymore and their phone system is the absolute worst! It take over 10 minutes to get in the line to even talk to a real live person. Then they are so understaffed you can wait another 30 minute to actually talk to someone.