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Slow to load. ALWAYS errors out. It is a piece of crap. I keep it because this bank account I opened in D.C. only has 2 branches in Norfolk and no place else to make deposits. Taking pictures of my check is a nightmare too. Usually takes at least 30 minutes of entering the same stuff over and over to get it done. I plan on switching to a bank with more branches. PNC in Norfolk VA and this app both suck. Anybody looking for a bank in Norfolk, avoid PNC. You can do better and I will too.…show more
Pnc Bank is a joke. Customer service is horrible. I am changing banks and will tell everyone I know not to deal with them. I had a dispute that somehow closed without my consent and they tried to say I closed it. then tried to reopen it and the lady was giving me a hardtime about it.
Hey my names shara lively. I've been banking with PNC for a couple years now, up until now my experience has been good. I was charged an overdraft fee but didn't receive a notification until the next morning at 3am, the same day my paycheck was deposited into my account. I was told by the bank account manager that I would not get a refund for the overdraft fee because it is my responsibility to make sure I don't go into overdraft. Which is right but I didn't receive a notification until it was to late, and I check my account twice that day and my account never went until negative status, so I couldn't correct this issue to not receive the overdraft fee. I am very dissatisfied with the customer service I received as a loyal customer of PNC.…show more
Wish I could give it zero stars. Apparently, whenever you use a new transfer service the first time, they block the transfer. Once when I was in California and in desperate need of money in another bank account, I tried to use their interbank transfer. They just blocked my transaction. I called them 3-4 times to remove the block. They kept telling me that I have to go to a branch to verify myself. I tried hard to drill into those dunderheads that there are no PNC branches on the west coast. I pleaded with them to remove the blockade as I needed money urgently. But, they were totally unsympathetic and rude. This was not the only time I had such an experience. Sometime later, when I wanted to transfer money to my friend using their zelle app, they blocked me again. If you want your money to be available to you based on your needs, and not on their whims, DON'T open an account with them.…show more
I have had pnc bank now for a year and in the beginning they were very friendly and helping. My opinion was drastically changed as I reviewed so We of the worst and smartest mouth customer seri e representative ever. This customer representative refused to help me belittled me and didn’t want to help me at with my checking account. So as of today I opened up a bank account else where I will not return to pnc bank. I used to say nothing but positive thing about pnc bank but after today I don’t feel like a customer I feel like a number and should of been treated more differently.…show more
If I could give PNC 0 stars I would, this is the worst bank I have ever dealt with. Left BOA (no issues) to move to PNC to take advantage of the $200 incentive and the virtual wallet, all the features advertised. I have had this account less than 4 months and I am closing it as soon as my new direct deposit is set with my new credit union. PNC post transactions purposely out of order to maximize overdraft fees. They blame it on the merchant processing time. It doesn't matter when a merchant finalizes a transaction, my register should show my transaction posted the date that I made the purchase, not 4 or 5 days later. I have filed a complaint with the Federal Reserve.…show more
Worst bank EVER!!! Stay away. I was with National City when PNC bought it out (they made me change to PNC) it's has been nothing but trouble ever since. They charge me with overdraft free even tho the money was in there. DONT DO IT THEY WILL STEAL YOU'RE MONEY!!!
PNC is terrible, they overcharge you with fees and it is fraud. They even charge you when there is no reason to , and I have had technical issues with my Account multiple times .. NEVER choose PNC Bank they will rob you
Worse bank in history. I cashed 2 checks for someone I had no clue they would bounce but they did and paid them 2 days later. My 927.24 direct deposit comes in they freeze my account. Im told come to the branch to get your money instead I go to the branch and in a bank full if people the telker informs me of how I should think mire before being so foolush and that I am just more less a sad excuse for a person to allow this to happen in a very loud manner. Then informed me THEY will decide when to close the account and mail me my money. Thieves and liars. That is the definition of PNC to me.…show more
I' ve been with PNC since 2016 and I'm virtually without words as to how horribly inconsiderate this bank is. If one's checking account is overdrawn there is an approximate $35 fee deducted from the account plus other penalties. One can't get a loan from this bank unless one's credit is impecable. I regret even having a bank account.
In the event that in a given week, for this product, there were multiple applicable rates in our database based on different criteria, the above graph reflects the lowest interest rate recorded. Before submitting an application, always verify with the issuing institution (i.e. bank, credit union, other lender) the rates, fees, and all terms and conditions accompanying the application.