PNC Checking Accounts

Worst bank ever! Verizon had taken a payment from us that they weren’t supposed to. They refunded the money to us. Now that was last week. And we have still yet to have any movement on the bank posting our refund back to our account, so now we are even in a deeper hole because PNC has not helped us one bit to make this refund happen. They have no safeguards in place to protect your money. Once my wife’s direct deposit hits on Friday we are closing this account and going to a federal credit union where I know my money will be safe! PNC steals your money and will just keep adding fees and overdraft fees to put you further in debt regardless of what is being done. I am appalled at how horrible their customer service is and the fact they do not care about customers one bit! They lie and will tell you anything to get you off the phone!!!

Would give 0 stars if I could. I ended up with them since they bought BBVA. App is terrible and I am not able to do anything, this month they just stopped allowing me to transact without an SSN even though I don't live in the US. Out of the blank, without previous notice. Now I have to go to the US just to close my account with them, stay away!

PNC is just about the worse bank ever. Customer service is horrible and so misguided or misinformed. There are hardly any atm's, they allow people to steal your money, and they just do not have good customer service skills. The banks policy is complete garbage. I thought coming to this bank would be a breath of fresh air but i have to call them more than I call my own job. This bank is a complete joke. A customer service put a stop check for $33 on a $20 check.lol. Who would pay $33 to stop a $20 check? I just wanted my money back. I didnt ask or expect to pay not only the $20 but an additional $33. Why would any sane erson do that? Then after I told the lady do not put in the stop check my wife also said the same thing and the representative still put the stop check in the system.

My parents passed away and I am their personal representative. I have court documents that I have turned into the bank multiple times. Every time I try to do anything on the account they deny me access. MOVE YOUR MONEY FROM PNC!!! They will keep your beneficiaries from accessing their inheritance! They have caused me nothing but pain and stress since my parents passing. They don't care about you! They just want to hold onto your money.

PNC Wrongfully Charged Me Wire Transfer Fee. I have a virtual wallet performance select with PNC which is 0$ fee when send wire transfer.

yesterday, i made a wire transfer, the receipt show " WIRE TRANSFER FEE: 0$ ". Today i was charged 25$ fee for that wire transfer transaction. This is theft

This is the worst bank. How can you zelle someone money and this bank deduct from your account. I looked at my account daily and kept up with my balance. I noticed you can go to sleep with one balance and wake up with a different one the next morning. This bank took 3 days to complete a zelle account. I wish I could give this bank a zero stars. They always managed to find ways to keep you owing them! There was nothing pending but some how I owe them for a zelle payment that was taken out 3 days ago

Virtual Wallet is so easy and user friendly. I LOVE PNC! I just recently completed an auto loan and that was super easy as well online.

They steal from Their customers! Unlike other banks they don't adjust your available balance to correspond with your pending deductions. If you don't keep a keen eye on your pending transactions you could overdraw real quick. They process everything slow in the hopes that they can create an overdraft. I did a test of my own where I paid a bill and they deducted it right away then added it right back to my available balance the next day. I withdrew my account to about 11.00 the day it was due and whaddya u know I got an overdraft notice for the amount of the bill plus everything pending but the bill amount wasn't in the pending transactions box. Coincidence? I think not but good hustle though.

Banking errors they cause they want you to pay for. The only time you can overdraft is when they charge you are banking fee, other then that you will be declined with the proper funds. They will tell you false statement even tho you have the proof yourself. This bank has poor customer service and is absolutely not helpful at all. They care more about taking your money then fixing their own mistakes.

Worst bank EVER! STAY AWAY FROM PNC!

PNC put a hold on my debit card for "investigative potentially fraudulent use". I would not have even known this if I hadnt tried to use my card. When I called customer service, I was transferred 6 different times and was on the phone over 2 hours! I was THEN informed of the hold. I spoke to Kim (the last representative I spoke to) and she lifted the hold and stated I shouldn't have anymore issues but I would have to call the next morning to have a new debit card issued. I did that, as well as paid the $25 expedited fee. I received my card on Wednesday. I had to call PNC because instead of using my same pin number, they apparently changed it. However, the representative activated the card and told me to use it as credit until the pin number arrived in the mail. Thursday evening, I got a notice my account was in low cash mode. Keep in mind, there were 3 digits in that account ($000.00). I immediately called PNC, once again. This time they informed me that the account was being closed. When I asked why, they could not give me a reason, only told me to call another number in the morning. I called that number this morning and they advised that there was nothing they could do, the account was closed and they would mail me a check of what was in my account! I told them they needed to also refund my $25 expedited fee I paid last Friday as well. I was told they will "put in a request" but no guarantees.
I NEVER had issues with my account when it was BBVA! PNC Bank have poor customer service and no one knows what's going on. They just "pass the buck"
STAY AWAY FROM PNC BANK!!