PNC Checking Accounts

Worst banking experience. I've moved to capital one and I'm happy with them. PNC is a scam company. I have multiple accounts and even if I have $4000 in one account, if another goes to zero, I get a fee. I'm just wanting others to know.

I banked with PNC for a couple of years and then out of the blue, they closed my debit card down due to suspicious fraud. The transaction in question was one that was being made by me. Instead of a courtesy call to verify that the transaction was legit, they closed my debit card and said I had to wait 10 business days before I could get a new one. All of by banking is done online and by closing my card, they left me with NO access to my money until the new card arrived. No way to buy food or put gas in my car! Im done with this bank!

I cant speak for anyone else, I have been with them for almost 7 years, ,, and my family has been with them for almost 30 years with few few it at all complaints.. Not like I have delt with the Larger Banks,,, The Big 4,,, BOA,,, Wells,, Chase and Citi... Citi I didnt have alot of issues with but them pretty much got rid of all or most there branches a few years back so I was forced to close my accounts with them.. I was not willing to drive 20 mins to get to a Citi... Especially when there was a PNC right up the street and I really am glad I did..... There Virtual Wallet Performance Select acct I am speaking of because thats the only acct I have ever had.... The acct is flawless works well.... I have seen more alerts with this bank inside the Website than any other Bank..... They have alot and I mean alot of categories for alerts.... Free Cashiers Checks,,, Mobile Wallet,, Finally being able to do Wire transfer within the app... instant issue debit card at branch like TD Bank has.... Past 2 Weeks PNC also partnered up with the Allpoint Network,,, so you can now use 60,000+ atms without a charge. Also PNC also gives you 20 extra reimbursement outside of allpoint. 60,000+ Atms free something you wont never get with the Big 4,,, only prob if you have there highest tier Checking accounts with 200,000 or more which is crazy. I have nothing but good things to say about them.. I am glad I followed my mind and went with them.
PNC is definaltely a Main Street Bank.

Thanks PNC
Morton H

If you are a reliable client PNC is not for you. There account structure pays less interest than most banks. While they used to have benefits for premium accounts, they decided to pay for doing away with overdraft fees by taking away the benefits for the reliable investor. When I went in to talk to them about any available accounts which would suit me better, I can only describe the branch manager as a condescending bully. I will be moving my accounts.

Truly the worst banking customer service. I thought the branch was bad, but once you get someone from another country, they take service to another level. Unless you have no choice, do yourself a favor and stay away from this monster of a bank. They don't even deserve ONE star.

If I could give 0 stars I would do so in a heartbeat. I have tried to cash a check from my mother's estate that is drawn on PNC and they have twice refused - the first because the signature allegedly didn't match and the second was refused as a mobile deposit that they then would not cash in person either. So no, after having been charged a returned check fee for a signature they didn't like and denying to allow a mobile deposit or to cash ir, I have to request a THIRD check be issued and then I have to go back into the branch (where I wasted an hour today) and beg them to cash this check. I am beginning to understand why people bury their money in the backyard instead of using banks.

Terrible. Been with this bank for 8 years; I don't know why. 3 chances with customer service and shady bank practices to my accounts and I'm out. Go literally anywhere else.

Pitiful customer care. I had a small, inconsequential fraudulent charge, but needed to get my debit card replaced. They said they would put in an order for a new one. Days later I checked in to see about the card, and the order had never been placed. They couldn’t even take the tiny step to compensate for their mistake by expediting the card (which would have arrived then at least near the original timeline).

On top of this, their app isn’t user friendly, and their customer service is one of the coldest among any organization I’ve ever encountered. Go small. Go local. If you’re with PNC, leave. If you’re considering PNC, don’t.

Can't get YOUR money out of this bank. Needed a large withdrawal from my local branch. Gave them a WEEK to transfer the money in. Guess they have never heard of a vault? After no follow up from the branch I went in after the week went by. Was told that it will be another WEEK to get my own money. Now I'm nervous about them being able to provide MY money at all. A bunch of questions about what I'm using the money for. Literally none of there damn business! Stay as far away from this bank ands possible. Be sure to ask me for details if you see my van marked "PNC Sux, ask me why!" roaming the Eastern shore of VA

Horrible customer service, in short, we had a purse stolen, we closed all associated accounts, and opened new. 3 days after a teller gave our new account information to the fraudsters and allowed them to withdraw $2500. All while using old account checks. 3 weeks later I and I still have not been refunded and no one has any answers. Find a bank with good customer service.