U.S. Bank Checking Accounts

Worst bank ever!!! I informed them that my car payment would overdraft my account. They paid the overdraft and charged a fee. Which is fine but then they waited 3 days and decided to return the item. I get direct deposit to this account. I didnt care about the fees. I agreed to them. What is the point of having overdraft protection if you can never use it?! Of course they left the overdraft fee on my account while returning the item!! I cant wait to change back to bank of america because as annoying as they can be it was a much better experience with them. US bank is trash!!! These people need to be shut down. They got a sued a few years back and had to pay their customers for their screw ups. Sounds to me like they need to have action taken against them again. If I have overdraft protection I should be able to use it. If you re just going to return the item theres no point in having overdraft protection. This bank is dishonest!

If I could give US bank -1 stars I would. I was a US Bank customer for 30 years. For the first time in my entire life I was a victim of an employment scam that cost me over $2000 that impacted my bank accounts. Instead of working with me on a repayment plan (yes, I was willing to repay the bank because it was my fault for falling for the scam); US Bank decided to close all my accounts. Their reason is, if I could fall for a scam once, it could happen again and they do not want that risk. After 30 years, and being a victim, this is their response. I just want others to know, that US Bank will not have your back if you are a victim regardless of the impact to you and your family especially during these times. They closed my accounts, and no regrets, I have joined another organization that will treat their customers with the respect that they deserve.

U.S. Bank aka Thievery Corporation: The bank recently acquired State Farm Bank. I had a small account that I opened a few years ago. Recently, I received a quarterly statement and a staggering $27 of the $100, that for years sat at State Farm earning interest, was deducted as fees. Had I not caught it in less than one year they would have stolen all of it. Now That's Banking at It's Worst. U.S. Bank Stinks. Small savers stay away or risking having all your money stolen.

If you dont mind U. S. Bank stealing money out your account, then this is the bank for you. They cover it up by putting fake agents on the phone when you call their 800 number.

Have banked with them for years but definitely going to switch banks. One thing you don’t want in a bank is GREEDINESS. And that’s exactly what this bank is. Not only has their ATM miscounted and eaten my money not once, but twice, but they refuse to give it back the second time. A million dollar bank refuses to give me $20 back that was an error on THEIR end. It’s only $20, but it’s the principle. And forget customer service, was on the phone for hours just to be transferred back and forth the entire time because everyone is clueless and has no idea how to solve an issue. So unprofessional and definitely don’t recommend banking here

We were robbed by an imposter posing as my wife and I was stunned at how easily they were able to withdraw money from our US Bank checking account. The fraudster broke into my wife's locked car (smashed the window), stole her driver's license and US Bank checkbook. My wife had a checking account with very little money in it, and they took the checkbook for this account. We also had another joint checking account with US Bank, but the fraudster did not have the checkbook (or account number) for that joint account. The next day, the fraudster drove to a US Bank location and provided my wife's driver's license to the teller. Astoundingly, US Bank provided the fraudster with the account number for our joint checking account (not the account for which they had stolen the checkbook) and the fraudster withdrew $5,000 from our joint account. Just an hour later, the fraudster drove to another US Bank location nearby and repeated this, taking another $5,000 (for a total of $10,000). There were no red flags issued and no security questions asked. The fraudster tried this again at a third US Bank location, but this time the teller noticed the fraudster's wig and called the police. The fraudster drove off immediately. When we tried to investigate, US Bank told us they do not have security cameras on the drive through lanes at these locations (only the ATMs) and they had no video footage of the fraudster. US Bank ultimately reimbursed us after 5 weeks (kind of a long wait). I was shocked, however, that US Bank's security at drive through lanes is so lax. Apparently, the fraudster needed only my wife's driver's license to unlock our bank account. And what kind of financial institution has no security cameras on the drive through lanes in 2020?

Very bad!!! I recommend considering any other bank!! Extremely horrible!!! I have been using it for 8 years. Now i switch to other bank. They are getting worse and worse now!!!