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Jasper Credit Card Reviews
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I applied and was approved. Once I received the card I activated it. Went to buy a bottle of water and it was denied. I called customer support and they told me it was blocked. That I had to email support. Nobody could help me on the phone. Support doesn't answer emails. I am beyond irritated. I was excited for the card now I'm wondering if it was worth it.
I wouldn't recommend this card to anyone. I opened it in March, paid balance in full each month. I earned $240 in cash back that should have been applied to my July statement (I left a balance this month since it's required for the cash back). However it was not applied. I sent an email and called, was told they would look into it. 2 weeks later, no response so I reached out again. I went ahead and made a small payment to prevent a late pay on my credit. More time went by, no response, so I called and closed the card. A few days later, I received an email response confirming it was an error on Jasper's side and the cash back would be applied to my August statement. I just received my August statement and again, there was no cash back applied. What they did was remove my cash back and mark it as forfeited. I called, spoke to an agent and she wasn't sure why that happened. I asked for a supervisor and was told someone would call me in 24 to 48 hrs. My next email will be the Better Business Bureau and the FCC.
Jasper blocked my card, didn't let me know what the deal was... I had to message them through the app. Apparently, the risk team is reviewing my account... since it's been blocked.... i've made numerous payments (way more than the min) every single month..... and oh yeah.... did i mention that this was BEFORE MEMORIAL DAY
We are going on close to 10 weeks now and the only answer I get from their support is
"Hope you're having a wonderful Monday--- at this time we don't have an update, we will be sure to let you know asap when we do"
Ive asked 10 times, what a timeline looks like for an update--- not get my account back but just how long this review was going to take (Estimated).... same answer.
I realllllllly Hope this person I am communicating with is a bot and not an actual human being bc if so --- they need to get a new job and out of customer service.
Would give it 5/5 before this 10 week "risk review" that is still ongoing. I really like the card and the app... highest credit limit from all my credit cards.... figured it would be a good foundation for rebuilding my credit....
Sadly.... I'm getting the run around with absolutely zero support.
So get the card if you are 1000% sure that zero issues will come up with it (late payments, returned payments, etc) --- or else... you're going to be limbo and treated with zero customer care.
Only con is I would love to be able to add an authorized user. Hopefully that option will be released soon.
Jasper Credit Card Q&A
Get answers to your questions about Jasper Credit Cards below. For more general questions, visit our Answers section.
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How can I check for Jasper Credit Card pre-approval?
You cannot check whether you're pre-approved for the Jasper Credit Card. The issuer might send you a pre-approved letter in the mail, though.
The only way to find out if you're a good fit for this card is to just go ahead and apply for it. And approval requirements are quite lenient. You can apply even with fair credit.
How much is the Jasper Credit Card cash advance limit?
The cash advance limit on the Jasper card is 20% of your credit limit. For example, if you have a credit limit of $3,500, then you will have a cash advance limit of $700. Review Jasper's cash advance APR and transaction fee for cash advances at jaspercard.com/fees
What credit score is needed for the Jasper Credit Card?
A fair credit score is needed for the Jasper Credit Card. The issuer will also take a look at your income, current employment, and the amount of debt you might have. Based on these, and a number of other factors, it will decide whether or not to approve you.
What's the starting credit limit for the Jasper Credit Card?
The starting credit limit for the Jasper Credit Card is $100. But you might be eligible for a credit limit of up to $5,000, based on your credit score, income and amount of debt you carry.
Does the Jasper Credit Card do a hard pull?
Yes, the Jasper Credit Card does a hard pull for new applications, in most cases. U.S. citizens, permanent residents and those who have been living in the U.S. for more than a year should expect a hard pull on their credit. This might lower their credit score for a little while.