Jasper is more than just a credit card. With a unique rewards program and innovative mobile app, Jasper helps you maintain a healthy financial lifestyle. Issued by WebBank, Member FDIC.
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 03/17/2022.
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164 reviews from WalletHub and across the web
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1 Star Rating
I find this credit terrible. I had bad credit (now its great) and this card was one of the cards that were offered to me. I cant schedule payments upfront, every other credit card company lets you schedule them for a specific date. Jasper wont let you do that. I personally think the app is set up to make you fail with credit. They have some stupid option like if you reach a certain amount they automatically deduct something but this just works for a person that has lot of money in the account not for people that may be struggling to get from bad to good. I would try to get capital one card instead because at least you can schedule and make payment whenever.
DO NOT GET THIS CARD! My card has been locked since 10/18/2021 due to "suspicious activity," when it has been in my possession this entire time. I have called, messaged, emailed, even left posts on social media, and Jasper REFUSES to respond to me. My card is completely paid off now, and I can't use it because it's still locked and Jasper customer service won't respond. Do yourself a favor, and look anywhere else for a real company that actually cares about their customers.
Hello ericnkuhn, we're so sorry about the problems you've been experiencing. Due to a technical problem, some messages recently sent to Jasper support failed to reach us. The technical issue has been resolved, but this is why some of our customers have had to wait too long for a response to their requests for assistance. We're very sorry for this.
Please reach out to me directly at [email protected] and I will be very happy to personally assist with any issues or questions you have about Jasper Rewards.
VP Customer Delight, Jasper
5 Star Rating
Good card to start building your credit with along with unlimited cash back and 100 sign up bounus cant go wrong with the jasper cash back mastercard
These guys were recommended by WalletHub. The application process was pretty easy and it went through rather quickly. They have been good so far with a website that is simple and easy to use. However, watch out for their high interest rate!
I applied and was approved. Once I received the card I activated it. Went to buy a bottle of water and it was denied. I called customer support and they told me it was blocked. That I had to email support. Nobody could help me on the phone. Support doesn't answer emails. I am beyond irritated. I was excited for the card now I'm wondering if it was worth it.
I wouldn't recommend this card to anyone. I opened it in March, paid balance in full each month. I earned $240 in cash back that should have been applied to my July statement (I left a balance this month since it's required for the cash back). However it was not applied. I sent an email and called, was told they would look into it. 2 weeks later, no response so I reached out again. I went ahead and made a small payment to prevent a late pay on my credit. More time went by, no response, so I called and closed the card. A few days later, I received an email response confirming it was an error on Jasper's side and the cash back would be applied to my August statement. I just received my August statement and again, there was no cash back applied. What they did was remove my cash back and mark it as forfeited. I called, spoke to an agent and she wasn't sure why that happened. I asked for a supervisor and was told someone would call me in 24 to 48 hrs. My next email will be the Better Business Bureau and the FCC.
Going on 19 days since I was approved for this card. Have not received it yet. Sent an email the only response that I get is it takes 7 to 10 days is what they tell me after stating in the email that it's been 19 days.
One payment on an old account got reversed for 100 dollars I believe (I have a 3500 credit limit).
Jasper blocked my card, didn't let me know what the deal was... I had to message them through the app. Apparently, the risk team is reviewing my account... since it's been blocked.... i've made numerous payments (way more than the min) every single month..... and oh yeah.... did i mention that this was BEFORE MEMORIAL DAY
We are going on close to 10 weeks now and the only answer I get from their support is
"Hope you're having a wonderful Monday--- at this time we don't have an update, we will be sure to let you know asap when we do"
Ive asked 10 times, what a timeline looks like for an update--- not get my account back but just how long this review was going to take (Estimated).... same answer.
I realllllllly Hope this person I am communicating with is a bot and not an actual human being bc if so --- they need to get a new job and out of customer service.
Would give it 5/5 before this 10 week "risk review" that is still ongoing. I really like the card and the app... highest credit limit from all my credit cards.... figured it would be a good foundation for rebuilding my credit....
Sadly.... I'm getting the run around with absolutely zero support.
So get the card if you are 1000% sure that zero issues will come up with it (late payments, returned payments, etc) --- or else... you're going to be limbo and treated with zero customer care.
The offer for Jasper appeared on my credit karma account and it said my odds were good for approval. I was just 1 month out of chapter 7 bankruptcy. After applying my application was under review pending verification of employment. I was approved for $2000. Very easy process. They sent my card to my office. I downloaded the App app and scanned the QR code as instructed and instantly my card was activated. I also love that I instantly receive a text message when a transaction occurs.
Only con is I would love to be able to add an authorized user. Hopefully that option will be released soon.
The cash advance limit on the Jasper card is 20% of your credit limit. For example, if you have a credit limit of $3,500, then you will have a cash advance limit of $700. Review Jasper's cash advance APR and transaction fee for cash advances at jaspercard.com/fees
A fair credit score is needed for the Jasper Credit Card. The issuer will also take a look at your income, current employment, and the amount of debt you might have. Based on these, and a number of other factors, it will decide whether or not to approve you.
Yes, the Jasper Credit Card does a hard pull for new applications, in most cases. U.S. citizens, permanent residents and those who have been living in the U.S. for more than a year should expect a hard pull on their credit. This might lower their credit score for a little while.