MidFirst Bank occupies a rare position within the banking industry. They are one of the largest privately owned banks in the United States and this combination of size and private ownership provides their customers with a special brand of banking. MidFirst Bank competes effectively with larger banks in terms of products and services but... show more
MidFirst Bank Reviews
The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites. The rating was last updated on 11/06/2025.
3.9
401 reviews
from WalletHub and across the web
401 reviews from WalletHub and across the web
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MidFirst Bank
Jennifer Jones @froggy42081
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1 Star Rating
I have been with MidFirst since 2014. I had a problem with my job switching payroll companies. They closed my account the day before I received a deposit, which was more than what I owed them. They kept my paycheck for 2 to 3 weeks before I saw any of it, which is over five hundred dollars. How am I supposed to feed myself or pay bills when they hold my money for so long, especially when I am living paycheck to paycheck? I will receive another paycheck before I see the money from my last check.
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Product: MidFirst Bank Checking
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MidFirst Bank
danger boy @dangerboy54
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1 Star Rating
Literally the worst banking app ever. I've had MidFirst Bank for around four years, but every few months or so the app just locks me out. The only way to get back in is by calling customer support, which usually takes 30 minutes because I have to explain the issue to them over and over again. It's become a nuisance and the reason I will be switching bank accounts. I've been waiting and hoping that they would update the app, but no, they never did!
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Product: MidFirst Bank Checking
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MidFirst Bank
Igor Kravchenko @igorkmd
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1 Star Rating
The bank offers no telephone support after hours, which is particularly inconvenient due to its operation in the Oklahoma time zone; in Arizona, this means support becomes unavailable very early. I was trading in my car and had to return to the dealer on another day because it was impossible to verify the payoff amount after hours. The online help is lacking, with both the website and mobile app seeming outdated, reminiscent of the early 2000s. Local branches are also understaffed. I would advise seeking out a different bank.
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Product: MidFirst Bank Checking
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MidFirst Bank
elielyon8888 @elielyon8888
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1 Star Rating
This bank has made my banking experience a headache since I've opened my account with them in comparison to other banks I dealt with in the past. A real inconvenience
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Product: MidFirst Bank Checking
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MidFirst Bank
dcalnin5jnk @dcalnin5jnk
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1 Star Rating
I have been a MidFirst customer for over a decade. I recently had a problem with my account and called the branch on a Monday. I had to call several times because the phone rang for quite some time and would go to voicemail. When someone finally answered, they were unable to help me. They said the branch manager Ann Marie would call me. I stressed the importance of the situation and requested a call that day. No call Monday, no call Tuesday. On Wednesday, I traveled to the branch, but again, no one could help me. Once more, I was told I would get a call before the end of the day. No such luck. Finally, on Thursday afternoon, Ann Marie did give me a call back and was less than helpful. So, I closed the account on Friday. There are plenty of banks with quality service. No need to put up with bad service.
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Product: MidFirst Bank Checking
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MidFirst Bank
Jason @jttyler150
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5 Star Rating
Verified Customer
Great credit card for those just starting out. They offer great deals and don’t charge you any interest for the first year. Highly recommended.
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Product: MidFirst Bank Credit Cards
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MidFirst Bank
Linda Hooks @tushayk45
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1 Star Rating
Bunch of morons. Stopped payment on a lost check and what did they do?Cancelled my next payment. Now not only is my credit with the other bank tarnished I have to go repay them because you took the money on the wrong check. I called 3 times trying to get help with this and this is what I get. This bank has no regard for its customers at all.
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Product: MidFirst Bank Checking
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MidFirst Bank
jdanhaf1 @jdanhaf1
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1 Star Rating
Midfirst Bank is so customer un-friendly! I have banked here for nearly 20 years and over time, this bank has made it so difficult on the customer. I'm sure someone sitting in an office somewhere thinks they are making things safer and more fraud-resistant overall, but these stupid decisions have made doing business here just ridiculous! The amount of verification needed just to accomplish a simple task is nonsensical. I just called the customer service line to perform a simple task. After giving them my name, date-of-birth, last 4 of social security number, the last for digits of my debit card and even told them the design of my card (stars and stripes), they still would not assist me unless I could tell them the last transactions used by my card. Utterly ridiculous! And I'm not sure what the next 63 verifications would be entailed before they decided if they would help me or not.
And to get a cashier's check takes minimum 15 - 20 minutes. Whereas I can walk into BancFirst or First United and be in and out in less than 5 minutes. One time, a cashier's check took over an hour because the approval needed was from someone at a different branch and they weren't available.
Not to mention the manager at the branch near my house is Cruella incarnate (SW 104th and Penn). I was trying to cash a $3200 dollar check one time - and mind you, there was well over $100,000 in my account. And after standing at the counter for over 10 minutes while they were looking at who knows what, Cruella, with my drivers license in her hand, finally comes over and demands my mother's maiden name and something else I don't remember.
Suffice it to say, Midfirst is NOT customer-centric in the least. I'll gladly close my accounts and take my money to some other bank that will at least pretend they want me there. That bank is NOT Midfirst.
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Product: MidFirst Bank Checking
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MidFirst Bank
lisa_tousant @lisa_tousant
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1 Star Rating
This is the worst mortgage company on the planet of the earth. They are liars and fraud, if you are not on your game they will snatch your mortgage before your eyes. The customer service reps are in a tough situation, because they are in the middle, they are liars and some don't know what the they are doing such a big turn over. This is the worse, if you are black run faster. Make sure you have an attorney to look over all your paperwork before you get screwed.
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Product: MidFirst Bank Mortgages
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MidFirst Bank
mike_200071 @mike_200071
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1 Star Rating
Been with MF for many years and have put up with various issues, but this one will move my business account to another bank. Deposited a $2600+ check in ATM on 5/29 (Memorial Day, so MF closed). After many minutes of non-action from the ATM (processing, depositing, etc), an error message comes up that says " One or more deposit items were unable to be returned due to a technical problem. We apologize for the inconvenience." It then says to input an approximate amount of the check. I input exact amount. Sent an email the same day to my MF banker, who I "thought" would be able to handle the issue, since he had always been able to in the past. Didn't hear back from him on 5/30, so I called him. By the tone of his voice, you could tell he was annoyed at my email, seeking help for an issue with THEIR machine, and he would look into it "when he got a chance". Went to bank on 5/30 and they said they can't do anything because they have NO access to the ATM, What the...., how do you not have keys to access ATM? Banker I spoke with said this has been an issue before (new ATM machines) and it should show up in my account after 9pm on 5/30. Guess what, not there. Go back to MF at 9 a.m.on 5/31, speak to same banker, still can't do anything and will have to send an email to company that services the ATM. Banker would call me when she gets back from her doctor's appointment, if she has heard from ATM company. 2:00 rolls around, so call. I call and she says she hasn't heard from ATM company. Told her this is screwing with my companies payables, again, she said can't do anything about that!!. Get a call back, asking if I have a copy of the check, um no, it's in your ATM for the last 2 days. Give her my customers account number and routing number that the check was cut on, why she wanted that?? who knows, get the check out of the ATM and there is all your answers. stay away from MidFisrt. They don't abide by their slogan. "True to your money" you just can't access it!!
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Product: MidFirst Bank Checking
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MidFirst Bank
gandyrobert11 @gandyrobert11
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1 Star Rating
Not good people liars name callers just rude people hang up on you and they know more about imagination then anyone they think they are stupid when it comes to imagination and customer service
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Product: MidFirst Bank Checking
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MidFirst Bank
dtyallen @dtyallen
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1 Star Rating
Midland Mortgage refuses to communicate with me about concerns about my mortgage loan with then. The Customer Service Representative's identified as Ethan told me that if I had any information about my account to go ask my lawyer. He also Informed me that his supervisor, Sergio, would not talk to me and Informed me to go talk to my lawyer. I have NO legal action pending against the company. I am also locked out of the website where I can make my payments and stay updated on information about my account.
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Product: MidFirst Bank Mortgages
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MidFirst Bank
jla1972rc @jla1972rc
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1 Star Rating
If I could give it negative stars I would. Deposited a payroll check with them for the first time and they are holding funds for 1 week because the check is out of state and I’m a newer customer. Fraud department won’t help.
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Product: MidFirst Bank Checking
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MidFirst Bank
C Noelle Harrison @Charity22348
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1 Star Rating
I worked with Midfirst for a bit over 13 years. My trust, which I had had since an early age was transferred to them, and it was grossly mismanaged. They lost me about $130,000 in investments. They say that they inherited this situation from the previous wealth management group. Yet, my investments rested with them for approximately the past 3 years, during which time I would have expected them to have contacted me to navigate these losses in the slightest. I wish I could say differently but after nearly 3 years of sole management and 13 years of general management (with another wealth management group), I would not recommend this bank in the slightest.
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Product: MidFirst Bank Business Services
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MidFirst Bank
Walker Milligan @Armyof8
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1 Star Rating
After 18 Years I'm done. Every time I try to get an issue resolved I get ignored or blown off. If you're not a major business you don't matter. The last 3 years I've been stationed out of state and it only got worse. I've been a Midfirst Bank customer since I was 15 and I'm never going back. They do not care about you, and if you're in the military you matter even less. Literally the most difficult bank I've had to deal with. Second worst, IBC is the worst. DO NOT use midfirst, use literally anyone else. I'm definitely going to warn all my guys stationed here to stay away.
Get answers to your questions about MidFirst Bank below. Editorial and user-generated content is not provided, reviewed or endorsed by any company. Please keep in mind that it is not a financial institution’s responsibility to ensure all posts and questions are answered.
Yes, MidFirst Bank could be a good option for you if you prioritize financial stability and value features like competitive rates and ATM fee reimbursement. They offer a wide range of products from checking accounts to a diverse selection of savings accounts.
Ultimately, the best bank depends on your individual needs and priorities. It's helpful to compare options and consider factors like fees, interest rates, branch access, and online banking features before making a decision.
Yes, MidFirst Bank has a referral program called 'Refer-A-Friend' that allows customers to earn $50 for each referral that meets certain requirements. To redeem the reward, the referred member must complete two of the following three qualifying activities within 90 days:
Set up a $250 minimum direct deposit.
Complete 10 debit card purchases.
Complete three Zelle® transactions on the MidFirst Bank Mobile App.
You can sign up for overdraft privilege with a MidFirst Bank checking account by visiting your local branch, calling 888.643.3477 or logging in to online banking.
If you want to set up overdraft protect, you will need to either go to the bank or call them. That cannot be done online.
The time it takes for a check deposit to post to your MidFirst Bank checking account depends on when you make the deposit. If the check is deposited on a business day before the bank's cutoff time, funds may be available the same day. However, if the deposit is made after the cutoff time, on weekends, or on holidays, processing will usually begin the next business day.
For the most up-to-date information, visit MidFirst Bank's website or contact customer service at (888) 643-3477.
You can check the best checking accounts available to ensure that whatever decision you go for really fits your goals.
You can check your MidFirst Bank credit card application status by calling (866) 762-0492. When you call, listen to the automated menu and press the key to check your status, then verify your identity so MidFirst Bank can match you to your application. You can also check your MidFirst Bank application status online
How to Check Your MidFirst Bank Credit Card Application Status
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