Digital Federal Credit Union, better known as DCU, is a not-for-profit financial cooperative owned by and operated for their members. DCU was chartered in October of 1979. Since then, DCU has been chosen as the credit union for more than 700 companies and organizations. DCU serves more than 1 million members and their families... show more
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Digital Federal Credit Union Reviews
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32%
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6%
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8%
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50%
2.6
258 reviews
258 reviews
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Digital Federal Credit Union
Tonia Calhoon @Catmomma
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1 Star Rating
I deposited a check from an inheritance in Ireland, I was told first it will take 2 to 3 weeks for me to get the funds, now I have been to check in July. They hold onto your funds for 10 weeks so they can collect interest, this should belong to me. I can't even talk to someone in the department that handles overseas transactions actions because they don't talk to customers. They have had the funds since the 1st week of May.
No good I have the direct deposit instead of coming earlier it’s comes in very late every week into this DCU checking account so please go with Coreplus credit union much better and faster direct deposit I am also a member in Coreplus as well
They operate like it's 1983 and not 2023. It would have been easier for us to fly across the country and withdraw the money from a branch than it has been doing a transfer. Why they must mail a check and not send it electronically is mid-blowing in 2023. Again, what year do they think it is?
I have 6 accounts with them: Checking, Savings, Credit Card and 3 Auto Loans. At first they were great as they provide very low interest rates, but when it comes to their Checking account - they are horrible. They do not have alot of options, features, average customer service and very poor interface. It is really hard to contact them as I am in the west coast. I will be closing my all my accounts as it is hard to interact, communicate, and follow up. I have paid off my credit card in full but still charge a late charge for 1 day being late - and that because of an external account takes 1-3 days to process. Same with my auto loans. Although i have autopay and make the payment 3-4 days prior to my due date, DCU receives the money 1-3 days after because its an external account. Due to this i'm unable to login because they locked my account until i make a payment. I tried using their one-time payment feature but its not working because they need to receive more than $20 (my late fees are $10) so it doesn't work.
They just dont make sense. Poor quality on their end.
DCFU (DCU) has a quick loan ($2000 (interest was 10% now 17.99% still not 35%+)), has been a great help to me a couple times, thank you very much DCU!
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Product: Digital Federal Credit Union Personal Loans
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Digital Federal Credit Union
M3GADETH98 @M3GADETH98
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1 Star Rating
dcu is the worst bank ever they talk to you like youre an idiot and arent helppful and their system is broken. i have had so many issues with them and their customer service is terrible and not helpful
DCU does not publicly state the car loan requirements, but approval and rates are determined by your personal credit history, loan term, account relationship, and payment method.
How to Redeem DCU Visa® Platinum Rewards Credit Card Points Online
Log in to your online account and select the "Accounts" tab.
Under the "Credit Cards" tab, choose "DCU Rewards Visa". After that, select "Manage" and click "Visa Platinum Rewards."
After the page loads, check the "Click here to acknowledge" box (in the bottom left) and then click the "Manage" button in the "Manage Your Rewards" section.
DCU Visa® Platinum Rewards Credit Card points can be redeemed for travel, merchandise and gift cards, among other things. Your points will expire 4 years from the date they're issued to your account, so make sure to redeem them before that.
